This process starts after we submit your recurring billing authorizations to your credit card company. If your card number or expiration date has changed, we receive your updated account information.
Once we receive your updated account information, we automatically update your payment profile and attempt to process the transaction.
American Express® has a recurring billing program similar to the Visa Account Updater and MasterCard Automatic Billing Updater programs. This program requires no action on our part.
Once American Express receives your recurring billing authorizations from us, they internally identify your new card numbers or expiration dates. Then, they process transactions using your updated account information without sending it to us, so your payment profiles are not updated.
To verify your issuing bank's participation in the programs, please contact your credit card company.