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Changing Email Notification Settings with the Desktop Tool

Use Workspace Desktop to change your Email notification settings. You can set how often, how many, and for how long email notifications display. You can also add, edit, or delete email addresses that you want Workspace Desktop to check, and enable mailto: links.

To Change Workspace Desktop v1 Email Notifier Settings

  1. Click Start, and then click All Programs.
  2. Click Workspace, and then click Desktop Tools.

Mac customers, Desktop Tools is located in the /Applications folder.

  • Run at Windows Login — Select this option if you want the Email Notifier application to start when you log in to Windows®.
  • Enable mail to: links — Select this option if you want to use Web-Based Email to compose your messages when you click a mailto link in an HTML page. This includes subject, cc, bcc, and body settings.
  • Enable alert sounds — Select this is the option to hear an audible tone when a new notification is received.
  • Check every — Select the frequency that the Email Notifier checks for new email messages — either 5, 10, 15, or 30 minutes.
  • Display for — Sets the amount of time that a message displays in the New Message window. The default options are 4, 8, and 15 seconds. Optionally, you can type a number of your choice in the field, up to a maximum of 30 seconds.
  • Show — Sets the maximum number of messages to show notifications for individually as well as when you select Show New Email from the Options menu. The default options are 3, 5, or 10 messages. Optionally, you can type a number of your choice in the field, up to a maximum of 30 messages.
  • Email Address(es) — Lists the email addresses you have enabled for your Email Notifier. You can add up to 5 email addresses. Click Add Email Address to add an email address. Click Edit to update your Workspace Desktop Email Notifier password, email, or Delete to edit or delete an email address, respectively.

NOTE: You can only add email addresses that are set up through your Web-Based Email account.

To Change Workspace Desktop Tools v2 Email Notification Settings

  1. Click Start, and then click All Programs.
  2. Click Workspace, and then click Desktop Tools.

    Mac users, Desktop Tools is located in the /Applications folder.

  3. Go to the Email tab.

On the Email tab, you can edit the following settings:

  • Display notifications for — Select this option if you would like to receive notifications when you get new email messages, and then set the amount of time that a message displays in the New Message window. You can select 4, 8, or 16 seconds, or Until closed. Optionally, click in the field and enter a number, up to a maximum of 30 seconds.
  • Enable alert sounds — Select the check box next to the speaker icon to hear an audible tone when a new notification is received.
  • Check for new mail every — Sets how often you want to check for new email messages. You can select to check every 2, 5, 10, 15, or 30 minutes. Optionally, click in the field and enter a number, up to a maximum of 30 minutes.
  • Show up to — Sets the maximum number of messages you want to show at one time. You can select to show 3, 5, or 10 messages. Optionally, click in the field and enter a number, up to a maximum of 30 messages.
  • Enable mail to: links — Select this option if you want to use Workspace Email to compose your messages when you click a mailto: link in an HTML page.

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