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Enable DNSSEC for Domains Registered at Another Company

Domain Name Security Extensions (DNSSEC) add an extra layer of security to your domain names by attaching digital signature (DS) records to their DNS information. Your domain must meet the following criteria before enabling DNSSEC. If you don't meet these criteria, see DNSSEC FAQ for information about using self-managed DNSSEC.

  • Log in to your GoWebsite account.
  • Next to Premium DNS, click Manage.

How you enable DNSSEC will depend on the view of your account:

Card View

In Card View, your account will look something like this:

  1. Select the domain name you want to use, click Text Icon (Settings) and select Manage DNS.
  2. Under Advanced Features, click DNSSEC.
  3. Under Enabled, click On.
  4. In the Email key change notifications field, enter your email address, and click Apply.
  5. If you receive the following error message, your attempt to enable DNSSEC failed: Save failed. Zone contains invalid CNAME record and cannot be DNSSEC enabled. To resolve the issue, go to the Records section (above the Advanced Features section), locate the CNAME record that conflicts with another record in your file, and edit or delete one of the conflicting records. For instance, you might have a CNAME record and an A record that have the same www hostname.

  6. Within a few minutes, we generate your DS records.
  7. Click View DS records.
  8. Copy the DS record information that displays.
  9. To update your nameservers, submit this DS record information to your domain name's registrar.

List View

In List View, your account will look something like this:

  1. Click the domain name you want to use.
  2. On the Settings tab, in the section Premium DNS under DNSSEC, click Manage.
  3. Under Enabled, click On.
  4. In the Email key change notifications field, enter your email address, and click Apply.
  5. If you receive the following error message, your attempt to enable DNSSEC failed: Save failed. Zone contains invalid CNAME record and cannot be DNSSEC enabled. To resolve the issue, go to the Records section (above the Advanced Features section), locate the CNAME record that conflicts with another record in your file, and edit or delete one of the conflicting records. For instance, you might have a CNAME record and an A record that have the same www hostname.

  6. Within a few minutes, we generate your DS records.
  7. Click View DS records.
  8. Copy the DS record information that displays.
  9. To update your nameservers, submit this DS record information to your domain name's registrar.

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