While the new version of our secure certificate management software enhances usability and productivity, there is also an important change that may affect how you access your accounts.
Do you go to certs.starfieldtech.com and click a button like the one below to login and manage your SSLs?
If so, you are using an independent sign on (ISO) account. ISO accounts allowed you to set up accounts separately from your point-of-purchase customer account.
As ISO accounts are being removed, you will need to determine the customer accounts in which the secure certificates reside and log in to that specific account to manage your secure certificates.
The process to determine the customer accounts differs depending on your unique situation:
If you are a webmaster managing secure certificates using an ISO account there is a possibility that you will temporarily lose access to some of the secure certificates you are managing.
To make this transition easier, here are some recommended options:
If your webmaster gave you an ISO account login, you will lose management access to your secure certificates. Here's what you can do to proceed:
If you are managing multiple secure certificates using an ISO account, you will need to track down the customer accounts that contain your secure certificates. Here are some tips:
Your webmaster will no longer have access to your secure certificates. Here's how you can proceed: