This article does not cover moving websites using databases, such as websites using WordPress®.
Before we go further — there's no way to move your hosting without some downtime. This process minimizes the time your Website is down, but your Website might be inaccessible for up to 48 hours.
Completing this process changes your hosting plan's absolute path. Any software or plug-ins that require your absolute hosting path will need to be updated. For information, see Find your absolute path.
You'll need a copy of your website's files to work both as a backup and a copy of your Website to upload to your new hosting account. If you still have the most recent version of your Website's files saved to your hard drive, you can skip this step and purchase a new hosting plan.
You can only archive up to 20MB of data, but you might create multiple archives.
ZIPbackup file, click Download, and then save the file to your computer.
Once you have the
ZIP backup your Website's files,
contact customer support to purchase a hosting account that supports what you need.
Because you can't have two hosting plans using the same domain name, you need to cancel your old hosting account before you can set up your new one.
Once your hosting account is canceled, your Website is inaccessible. Generally, you must wait an hour to set up your new hosting account, although it might take up to 24 hours.
Once you've canceled your old hosting account, you can set up your new hosting within 24 hours.
The estimated wait time for your hosting account to become accessible displays. Once your hosting account is ready to use, we send you an email message containing all of your basic account-management information.
After your new hosting plan is set up, upload the backup of your files. If you did not create a
ZIP backup earlier, see
FTP: How to upload files. Otherwise, follow these instructions.
Multiple file uploading requires Adobe Flash® Player 9. We also recommend using the latest version of your browser. Multiple file upload functionality is not compatible with Mac OS X 10.5 Leopard or later versions.
ZIPbackup file from your computer. If your
ZIPbackup file is larger than 8MB, see Upload files.
ZIPbackup file, and then click the Unarchive icon in the action bar.
For your Website to be accessible, your domain name's DNS settings might need to be modified.