Request Additional IP Addresses for Your Virtual Dedicated/Dedicated Server
All of our servers include up to 3 IP addresses with the account. You are allocated one when the account is activated and two more can be requested.
To request additional IP addresses:
- Log in to your Account Manager.
- Click Servers.
- Next to the server you want to use, click Launch.
- Click Request Additional IP and allow the system several minutes for the IP address to be allocated.
NOTE: If you use Parallels Plesk Panel, the new IP address will need to be re-read from the Parallels Plesk Panel under Server > IP Addresses. Without Parallels Plesk Panel, you will need to add your IP addresses to your server's IP address pool through the applicable means before it will work.
You must pay for each additional IP address beyond the first three.
Before we can allocate additional IP addresses to your server, we will need the following information submitted in a trouble ticket:
- How many additional IP addresses you would like us to allocate to your server (up to 3 at a time).
- The reason that you need additional IP addresses.
- The host name for your server.
- The last 4 digits of the payment method on file that you want to use.
If you use a Dedicated Server (and not a Virtual Dedicated Server), you need to manually configure your new IP address. For more information, see:
