The Registrar Accreditation Agreement (RAA) with ICANN lets us act as a registrar and sell top-level domain names (TLDs) to our customers. ICANN — the organization that manages the Domain Name System (DNS) — refreshes their RAA agreement every few years and all registrars are required to remain compliant to continually sell and manage domain names. The most recent changes require us to verify registrant and shopper contact information.
We require email address OR phone number verification if:
If you have a contact verification banner in your domain name account, or if your website is parked, you must log in to the account (or contact us by phone) associated with your domain to verify your email address is active and accurate.
After verifying your contact information, our system will update your domain name from a Pending WhoIs status to a Verified status within 24 hours.
If you do not receive a verification email, you should:
If you did not receive a verification email from us, you might need to update your registrant or shopper email address, depending on which one requires verification. Use the appropriate instructions to complete the update process:
After you update your email address, visit your domain account and click the Resend Verification Email link. Visit your email account, open the verification email, and click Verify your email address.