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• Troubleshooting

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Why can't I view my Restricted Email message?

You can only view Restricted Email messages through your Web-Based email account. If you cannot view a Restricted Email message, log into the Web-Based Email account to which the message was sent.

If you still have problems reading a Restricted Email message, it may be expired, or you may not be on the original recipient list. Contact the original sender and request to have the message resent.