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Difference Between Autoresponders and Scheduled Emails

An Autoresponder, is for sending out a series of emails at a specific interval, in...

Changing a Campaign After Sending

If you change a campaign after you've already sent it, then the original version is...

What is frontapp.com?

Some of our support departments use frontapp.com to communicate with our customers...

Increase Your Open Rate with Subject Lines

The goal of subject lines is to encourage readers to open your email and take action....

Pausing an Autoresponder

You can definitely pause a Email Marketing Autoresponder, after you've started it....

CASL: The Canadian Anti-Spam Legistlation

Just about every country has some type of legislation in effect, that governs spam...

Analytics Explained: Accepted

What Does "Accepted" Mean In my Email Statistics? Accepted means the campaign was...

Analytics Explained: Bounced

What Is A Bounce? In email reporting, a bounce is a email address that is not...

Analytics Explained: Engaged

What Does "Engaged" Mean In My Email Analytics? The Engaged statistic includes all...

Analytics Explained: Viewed

What Does "Viewed" Mean? In email analytics, the viewed statistic refers to all your...

Google Analytics Link Tracking Generation

How do you generate the proper Google Analytics UTM parameters (also called UTM...

Customizing the Signup Form Design

If you host your signup form on your Website using the plain embed option, feel free to...

Embedding Audio or Video into a Campaign

You can technically embed HTML code into a Email Marketing campaign -- however! The...

Analytics Explained: Growth

Jump to: Setting Up The Subscribe Link | Encouraging Growth What Does "Growth"...

Troubleshooting Extra Space in Outlook Display

When designing emails to send to your subscribers, whether you're using custom HTML or...

Freshbooks Addon

Freshbooks is a cloud-based invoicing, timekeeping, and billing solution. With the...

Salesforce Addon

Email Marketing's Salesforce Addon allows you to sync your Salesforce contacts with...

Saving a Campaign

When working on a campaign, always make sure to save your changes! Save early, save...

Signup IPs Addon

The Signup IPs addon posts an IP address for all signups through any Email Marketing...

Unsubscriber View with Display Names Addon

When you use the Display Names addon , and someone unsubscribes from your mailing,...

Editing Autoresponder Intervals

To see and edit your Autoresponder intervals, click Audtoresponders under the...

Setting up an Autoresponder

Click the Addons menu, at the top of your page, and select Add more . Scroll to the...

Troubleshooting RSS Images Not Showing

So you've connected your RSS feed to Email Marketing. And she's made an awesome RSS...

Overview of Text Module Formats

Each text module has its own set of editing tools. Click the titles to learn more...

Adding Standard Links Using Macros

If you've been around the internet for a while, you probably have heard terms such as...

Include or Exclude a List in an Email Campaign

You've already seen those Include and Exclude buttons, when you send a mailing...

Including and Excluding Lists

You've already seen those "Include" and "Exclude" buttons when you send a mailing from...

Adding Custom Fields to a Signup Form

Choosing and customizing the fields that are included in your signup form is...

Add an Unordered List

An unordered list is any list of items, with bullets. You can have Email Marketing add...

Making a Banner Image Clickable

A clickable banner image helps drive traffic to your website. The banner is the first...

Overview of Campaign Groups

Groups are a way to organize your campaigns. If you have multiple campaigns with...

Helping Recipients View Images in Your Emails

Most email programs don't show images right away and leave it up to the recipients to...

Daily Live Product Demo

Join us for a Email Marketing workout! Have you just started using our product and...

What is this verification step?

You may have heard someone at Email Marketing describe our Verification step, or you...

Mailing Status Icons

All Mailing Statistics have a quick reference icon. Email Marketing displays these...

Print and Save a Campaign as a PDF

Have you ever wanted a PDF version of your Email Marketing campaign? You can create...

Posting Your Campaign with a Link

Here's a cool trick that you're gonna love, for expanding your newsletter flexibility...

View the Click Performance Tab of Your Mailing Stats Page

So, you've been looking at your mailing stats diligently, exploring the Viewed,...

Difference Between Subject Line and Campaign Title

The Campaign Title that displays on the Campaigns page, and the Subject Line of...

Viewing an Old Campaign

Finding an Old Campaign via Search: The simplest way to view an old campaign is via...

Check Boxes on the Campaigns Page Sidebar

If you look at the tiny thumbnails in the right sidebar of the Campagins page,...

Editing a Campaign Title

If you haven't already, log in to your Email Marketing account. ( Need help...

Using the Compare Stats Tool

In the top, right corner of the Campaigns page, you'll notice the Compare button....

CAN SPAM, Other Laws, and Sending Email Legally

Here at Email Marketing, we have our permissions policy to keep your emails landing...

Selecting, Moving, and Creating a New List from a Search

When you click on the Subscribers tab, you can access the entire contact list. Search...

Using Personalization Tags or Mail Merge Tags

Personalization tags are like Mail Merge tags. They're codes you insert into your...

Before Buying an Email List, Read This!

Perhaps you're a new company and don't have a customer base. Maybe you have a service...

Add a Signup Form to Your Campaign

How to Add Your Form to All Your Emails Keep in mind that embedding the full form...

Blocking Someone from Receiving Emails

You sure can prevent someone from receiving your emails, without relying on them to...

Do you need the Signup IP addon?

Most users won’t need to capture the IP of every signup. If you’ve had an...

  • Select Contacts from Search Results
  • You can search for, and select contacts based on criteria from their email contact...

    Unsubscribe Requests Are Handled Automatically

    Email Marketing takes care of unsubscribes for you, automatically! But, sometimes...

    Troubleshooting Images Being Blocked in Inboxes

    Images are one of the things that make Email Marketing emails so special! So, we can...

    Subscribers Opting in and Out

    How Do Subscribers Opt-In or Subscribe? For gathering brand new subscribers, we...

    Sharing a Signup Form

    While the option to embed your email signup form on your website is always there,...

    Avoiding Email Newsletter Abuse Complaints

    What Is An Email Newsletter Abuse Complaint? A complaint is when a contact...

    Outlook 2007 Incorrectly Displaying Image Captions for Emails

    This is an interesting issue that's isolated to Outlook 2007. The 2007 version...

    Adding Subscribe Links to a Campaign

    Once you've created your Signup Form you can add it to your Email Marketing...

    Unsubscribing from Emails

    Are you are receiving emails from a Email Marketing user, and you don't want to get...

    Best Ways to Build Your Subscribers

    The way you build your subscribers lists is crucial to how successful your email...

    Display Options for Comparing Mailing Statistics

    For the pages that show multiple mailings, simultaneously, you have different options...

    Double Opt-In

    Double opt-in refers to when someone has subscribed to a newsletter or other email...

    Editing Company Name and Address

    The company name and physical address on your account are the details that are...

    Extra Social Links and Websites Not Listed in Addon

    You've already discovered how to add your own branding to the footer of your email,...

    Deleting Contacts Is Permanent

    You are able to delete contacts from your subscribers, one-at-a-time or in bulk,...

    Troubleshooting List Counts

    So, you've uploaded your contacts to your Subscribers, but your list totals are still...

    Viewing and Exporting Lists from Stat Reports

    To view and export lists from your stats reports, go to any stats details page . Then...

    How to Send a Reconfirmation Using Link to List Addon

    Sometimes, things change! Maybe you want to spruce up your list, or your government...

    Find an Existing Campaign

    If you're looking for a previously created campaign, you have a few options for how to...

    Troubleshooting Contact Imports

    First of all, if you're having trouble importing contacts into your subscribers area,...

    Signup Forms

    Signup Forms are Email Marketing’s email collection forms. Use these forms to...

    Tips for Boosting Your Newsletter Engagement

    Engagement is also known as "clicks" -- this is the actual interaction that your...

    Viewing and Editing Subscriber Details

    Only Name and Email details are displayed on the main page of your Subscribers...

    Making Your Emails Social

    What's better than an Email Marketing campaign? An Email Marketing campaign connected...

    All About Autoresponders

    What is an Autoresponder? These campaigns are an awesome way to send a series of...

    All About Signup Forms

    Email signup forms (also known as "web forms"), are subscription boxes you can add to...

    Delete an Email Marketing Campaign Style

    Just as you can create unlimited Styles to customize your campaigns, you can also...

    Getting a CSV File from Excel or Numbers

    Getting a CSV file from an Excel spreadsheet is easy! Just start with your document...

    Add Contacts to an Existing List

    While importing contacts to your subscribers, you can choose to put those contacts...

    Use Colors from My Website in My Campaign Style

    To create a custom style using the colors from your website, you'll need a program...

    Sharing a Campaign on Social Networks

    You can share your campaigns on any social platform, and anywhere that you can paste a...

    Make Campaign Text Bold

    Email Marketing uses something called Markdown , to format text. But there's a button...

    Delete a Contact List

    You can remove a contact list without deleting the contacts that make up that list....

    Delete a Campaign Group

    To delete a group, simply remove all the campaigns from the group. Once the...

    Edit a Campaign Group Name

    In Campaigns , find the group in the sidebar, on the right. Hover your mouse over...

    Add Contacts to a New List

    While importing contacts to your subscribers, you can create an entirely new list for...

    Suppress a Contact

    Email Marketing will automatically add folks to your suppressed list , when they...

    Make Campaign Text Italic

    You can make the text in your Email Marketing campaign italic, with a button in your...

    Centering Text

    You can center text using a button in your text module. This is best for if you want...

    Troubleshooting Sending a Test and Not Receiving It

    Email Marketing is extremely reliable when delivering. So, if you've sent a test, and...

    What happens when you import duplicate contacts?

    The best part is, it's all handled for you. Whether you have duplicates in your...

    Overview of the Email Footer

    The footer is the very bottom bit of your email showing your copyright and company...

    PayPal: Add Buttons to a Campaign

    PayPal buttons are available for any PayPal user. Incorporate ecommerce into your...

    What happens when you send to lists with overlapping contacts?

    It's important to remember that you CAN have the same contact show up in multiple...

    Do I need SPF or DKIM validation to send campaigns?

    With Email Marketing, in most cases you will get an SPF Pass without needing to...

    Understanding the Different Suppression Reasons

    Your suppressed list contains all of the contacts that are no longer in your active...

    What the Numbers next to Your Campaign Group Mean

    You will always see two numbers next to any group, in Campaigns. The number in light...

    Display Names Addon

    Display Names is like a subscription management tool. What if your signup wants...

    Suppression Reason Explained: Unresponsive

    Most email providers (Hotmail, Gmail, Yahoo, etc.) have tough restrictions on bulk...

    Find API Key

    Finding your API key in Email Marketing is simple. In your Email Marketing account,...

    Whitelisting Email IPs and Domains

    While you shouldn't normally have to worry about emails getting through with Email...

    HTML Tricks and Tips

    Sometimes you reach a point where you need to do a little bit of customization and...

    Suppression Reason Explained: Marked as Spam

    Email Marketing maintains feedback loops with multiple Internet Service Providers...

    About the RSS to Email Add-On

    RSS to Email allows you to automatically send blog posts to your subscribers, in an...

    The Forward to a Friend Link

    All Email Marketing email newsletters include a Forward button, or link, in the...

    Adding a Subscribe Button to the Footer

    To add a subscribe link to your email marketing footer , you must specify a signup...

    Image Captions

    Once you've added an image to your campaign, click the pencil icon underneath the...

    Windows Live Mail: Add Contacts

    To get your Windows Live Mail contacts into your subscribers, you'll first need to...

    How to Suppress a Single Contact

    You can manually suppress your own contacts, right from your subscribers area. You...

    How to Suppress a List of Contacts

    You can suppress a bunch of contacts, all at once, just by uploading a file. You can...

    Suppression Reason Explained: Unconfirmed

    When a contact subscribes through one of your double opt-in signup forms , that...

    Suppression Reason Explained: By Me

    Whenever you manually suppress a contact in your account, they are added to the...

    Express Email Marketing Has Been Replaced

    Express Email Marketing has gone away. Your account has been upgraded to our new...

    Connect Lists to Your Signup Form

    You can connect specific lists to your signup forms, so that your new subscribers get...

    Emails Received by My Subscribers

    You can see which emails your individual subscribers have seen, and the actions...

    Create Your First Email Campaign

    Get started by creating your very first email marketing campaign. Note: This...

    Turn 'on' the Sharing Stats Addon

    Sharing stats is great when you want to let others see your email metrics. Once you...

    How to View Different Email Lsts

    Your Email Lists are always displayed on the left hand side of your Email Marketing...

    Overview of the Campaigns Page

    After you've opened to your Email Marketing account, you can see see the Campaigns...

    Check the Stats of Your Campaign

    When you send an email campaign, you can monitor the results by checking the...

    Select Contacts from an Existing List

    With Email Marketing, you can select contacts a few at a time or you can select all of...

    Different Bounce Types

    A Bounce means an email was not successfully delivered to the contact. The specific...

    Preview Your Email Campaign

    When you create an email marketing campaign, it's common to want to preview it before...

    Making a Regular Campaign into an Autoresponder Email

    So you've created a new campaign, in your Campaigns page... and now you want to use...

    Set Your Time Zone

    Email Marketing typically matches your computer's internal clock settings, but...

    How Subscribers Can Forward Your Campaign to Others

    Subscribers can forward your email campaigns to friends and colleagues any time....

    Add an Image

    Before you can add an image, you'll need to upload an image to the image gallery....

    What is a campaign module?

    Modules are the building blocks of your email campaigns. They contain the text,...

    Add a Heading or Subheading

    It's a good idea to use headings and subheadings to create organization in your email...

    Create a Campaign Group

    If you have multiple campaigns with similar content, or you want to combine your...

    Resize an Image

    After you add an image to a placeholder in a module, you can size it to meet your...

    Upload an Image

    Before you can add an image to your email marketing campaign, you need to upload an...

    View a Campaign's Click-Through Rate

    View click-through rates for your Email Marketing campaigns to help build engagement...

    Schedule a Campaign to Send Later

    You can create a Email Marketing campaign and schedule the mailing for a later date....

    View Statistics for a Single Mailing

    Every campaign displays its most recent statistics on the Campaigns page....

    Send a Test Email to Myself

    You've created your campaign and you want to see how it looks. Send a test mailing to...

    Overview of Campaign Modules

    Modules are the building blocks of your email campaigns. They contain placeholders...

    Add a Table of Contents to Your Email Campaign

    By adding a table of contents, you encourage people receiving your email campaign to...

    Clone My Campaign

    When you want to create an exact duplicate of an existing campaign, clone it. This is...

    Where is my campaign thumbnail image?

    Occasionally, the campaign thumbnail image might not appear on your Campaigns page. In...

    Overview of the Don't Resend Option

    What Does The "Don't Resend..." Option Do? All Email Marketing Campaigns have the...

    Add a Campaign to a Group

    Groups are a great way to organize your email marketing campaigns. If you have...

  • Add a Module
  • Adding a module is the first step to adding content to your Email Marketing...

  • Change an Image
  • You can change the images in your campaign anytime. If you haven't already, log...

  • Change Module Types
  • After you add a campaign module , you may want to change the type of module —...

  • Use a Template to Create an Email Campaign
  • Use a pre-designed template to create and send your next Email Marketing campaign....

  • What is a template?
  • A Email Marketing template is a pre-designed starter page that you can use to...

  • Set up Your Free Reseller Account
  • When you purchase a reseller plan, we give you free Email Marketing that you can use...

  • Create a New Email Campaign Based on a Previous One
  • You can use an existing email marketing campaign as the foundation for a new campaign....

  • Add a Web Link Macro in My Custom HTML Campaign
  • Occasionally, the campaign thumbnail image might not appear on your Campaigns page. In...

  • Turn on The "View on Web" Option
  • Occasionally, the campaign thumbnail image might not appear on your Campaigns page. In...

    Finding Your Mailings in Google Analytics

    The best way to view your Google Analytics metrics is in your GA account. Email...

    Delivering Emails to Gmail Primary Tab

    If you're using Gmail Tabs in your inbox, Email Marketing emails will typically arrive...

    Google Analytics Addon

    Google Analytics is a free service offered by Google that generates detailed...

    Troubleshooting Links Not Working

    If your links in your campaigns aren't working, here are a few things to check....

    Adding Attachments to Campaigns

    Email Marketing does not support traditional email attachments, but you can still...

    Add Links to Your Campaign

    Add a link in your text If you haven't already, log in to your Email Marketing...

  • Compare Email Marketing Plans
  • Promotional emails are one of the most economical ways for any business to connect...

    Renaming a Subscriber List

    You can rename an email list in your Email Marketing Subscribers area, at any time....

  • Delete a Module
  • You can permanently delete a module from your email campaign. If you haven't...

    Add Contacts to the All Subscribers List

    Follow these steps to add contacts to the subscribers area of your Email Marketing...

    Remove a Campaign from a Group

    If you haven't already, log in to your Email Marketing account. ( Need help logging...

    Publish a Signup Form on Your Website

    You can add your signup form to your website, in just a few easy steps. If you...

    Adding an Ordered List

    An ordered list is any list of items, with consecutive numbers. You can have Email...

    Change Language for Subscribers

    Email Marketing uses the Subscriber language settings for all default messages that...

    Add Subscribers by Uploading a File

    You can add subscribers to your Email Marketing account in bulk, just by uploading a...

    Add Subscribers by Pasting

    You can add subscribers to your Email Marketing account by copying and pasting. You...

    Gmail: Add Contacts

    To get your Gmail contacts into your subscribers, you'll first need to export them...

    Button Module

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