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Web & Classic Hosting Articles

What does it mean to get hacked?

"Hacked" is a term you hear thrown around a lot — especially regarding websites...

Fixing DNS Issues for New Hosting Accounts

When you set up your hosting account , we'll let you know if your domain name's DNS...

Allowing Spam (Resource Overusage)

Websites and applications that promote spam behavior can cause significan't overuse of...

Web Scraping, Indexing, and Scanning Applications (Resource Overusage)

You cannot host websites or applications that that scan, scrape, or index external...

Auto-Blogging, Article Spinning, and SEO-Inflation (Resource Overusage)

You cannot host applications that perform artificial SEO inflation, also known as...

Anonymous User Content (Resource Overusage)

Websites that let anonymous users create and/or upload content can cause significan't...

Plesk vs. Classic Windows Hosting: Software Engineering Differences

Our Plesk shared hosting accounts handle the following software engineering features...

Hosting Account Getting Started Guide

If you're new to hosting, this article will help you get started. 1. Set up Your...

Moving Small WordPress Websites to GoWebsite

There are different ways to move your WordPress® Website between hosts. The easiest...

Removing Spanish-Language Support from the Hosting Control Panel

We are removing Spanish-language support from our Web and Classic Hosting account's...

Migrating Windows Classic Accounts: FrontPage & Access End of Support

Over the coming weeks, we're migrating customers using IIS 6-based Windows Classic...

GoWebsite Upgrading Databases to MS SQL 2012

We're migrating Web & Classic shared hosting customers using MS SQL databases to a...

Manage Hosting Account Domains

After you set up your hosting account, you can manage the domains it uses:...

Common Causes for Resource Overusage (Linux)

Your shared hosting account can only use a limited amount of system resources. If you...

Storing Large Files or File Collections (Resource Overusage)

Your hosting account can overuse resources if you are hosting a file repository or...

Mass Merchant Affiliates and Cloned Websites (Resource Overusage)

You cannot host websites that pull content from third parties to generate unique...

Outdated Applications and Add-Ons (Resource Overusage)

Web applications (WordPress, Drupal, etc.) that are out of date can contain bugs that...

Additional Resource Usage Causes (Resource Overusage)

Besides the common causes for resource usage , there are some additional...

How do free hosting credits work?

We offer credits for free cPanel shared hosting accounts when you purchase some of our...

What is my FTP port?

Use port 21 when you're connecting an FTP client to your hosting account. Next...

Which components does my hosting support?

Some websites need particular components to function correctly. Check this list to...

My website was hacked. What should I do?

First off, if your Website was hacked, you have our sympathy. It's really frustrating...

Should I choose a Windows or Linux hosting account?

If you've already decided you need a hosting account, you might get slipped up when...

Website Speed Tests

To test your website's speed, it's a good idea to make sure it's not just your local...

What is my SFTP port?

Use port 22 when you're using SFTP to connect to your hosting account. Next step...

Mass Email Applications (Resource Overusage)

You cannot host applications that send massive email campaigns or generate excessive...

Reset Your FTP Username and Password

You can reset or change the credentials you use to log in to your hosting account via...

Create MySQL or MS SQL Databases

You can create databases on your hosting account for your websites to use. The types...

Add FTP Users

Additional FTP users can upload and manage files in your hosting account. Log...

Manage Your Hosting Account Subdomains

Subdomains let you create memorable addresses and easy ways to access areas of your...

Move Your WordPress Website to a Different Directory

What if you installed WordPress® in the wrong directory? Don't worry — it...

Move from Free Classic Linux Hosting to cPanel

When you upgrade from Classic hosting to cPanel, you will need to move your website....

Software Differences Between Classic Linux Hosting and cPanel

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Working with Error Logs

Our Linux-based hosting accounts let you enable Error Log collection for seven-day...

What is my FTP host or address?

Your FTP client (e.g. FileZilla) will let you use either of these as the FTP address...

CDONTS Example for ASP Hosting

This is an example of a CDONTS script that works with our ASP hosting plan. This...

Why is WordPress unable to connect to my database during install?

If you are getting an "Error establishing a database connection" message when trying...

Moving Large WordPress Websites to GoWebsite

There are different ways to move your WordPress® Website between hosts. The easiest...

Magento: Applying SUPEE-5344 (Web Hosting)

Magento announced a critical security vulnerability with its software and issued a...

Msg 195, Level 15, State 1 / 'APPEND' is not a recognized option.

Your website might display the following error if you're using an MS SQL database:...

Msg 321, Level 15, State 1 / "FASTFIRSTROW" is not a recognized table hints option..."

Your website might display the following error if you're using an MS SQL database:...

Msg 102, Level 15, State 1 / Incorrect syntax near 'Integer'.

Your website might display the following error if you're using an MS SQL database:...

Msg 156, Level 15, State 1 / Incorrect syntax near the keyword 'COMPUTE'.

Your website might display the following error if you're using an MS SQL database:...

Msg 102, Level 15, State 1 / Incorrect syntax near '*=' or '=*'.

Your website might display on of the following errors if you're using an MS SQL...

Joomla!: Remote Command Execution Vulnerability (0-Day: Dec. 12, 2015)

All Joomla!® users need to patch their installations due to a vulnerability...

Setting Your Preferences

Website preferences are settings you can use to help manage your website. Your...

Find Your Database Hostname

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Backup Your Website with FTP and FileZilla

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Move Your Website to cPanel Manually

While moving your website from Classic hosting to cPanel , you may need to manually...

What is FTP?

FTP - which stands for F ile T ransfer P rotocol - lets you upload your...

What is a website backup?

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FTP: How to Upload Files

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Set up Your Account

After you purchase a hosting plan, you need to set it up before you can use it to host...

My website was hacked!

If your website was hacked, it means someone gained access to your website's files and...

Domain Registration

Pay less for website domain names. Register your own .com, .net or .org for as low as $10.18 per year. We have everything you need to get online with your new domain.

Website Builder

For as little as $3.89 per month you can build your Website online with Website Builder using our easy to use professional templates. Play Video - Demo

Quick Shopping Cart

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Website Hosting

Everything needed to give your website the high-performance home it deserves.  Protect transactions and secure your customer's data with a SSL Certificate

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