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About .au Domains
The Certified Domain add-on is currently unavailable for .au domain extensions.
The .au country-code top-level domain name (ccTLD) is an extension that represents Australia. A .au domain name broadens your Website's audience to Australian residents. This extension is particularly beneficial for companies that conduct business in Australia by making their URLs more recognizable for Australian residents and businesses.
The information below applies to the following country-code second-level domain names (ccSLDs) that we offer at this time:
- .com.au — Intended for commercial entities
- .net.au — Intended for network infrastructures, such as Internet Service Providers (ISPs)
- .org.au — Intended for non-profit organizations
Who can register .au domain names?
Companies or organizations that are registered to do business in Australia can register .au domain names. All registrations are on a first-come, first-served basis and last for 2 years.
Use this tool to retrieve your domain name password.
Additional .com.au and .net.au Registration Requirements
A .com.au and .net.au registrant must be one of the following:
- An Australian registered company
- Trading under a registered business name in any Australian State or Territory
- An Australian partnership or sole trader
- A foreign company licensed to trade in Australia
- An owner of an Australian Registered Trade Mark
- An applican't for an Australian Registered Trade Mark
- An association incorporated in any Australian State or Territory
- An Australian commercial statutory body
Domain names must be one of the following:
- An exact match, abbreviation or acronym of the registrant's name or trademark
- Closely and substantially connected to the registrant
auDA Policy
To review a list of auDA's Published Policies, click here.
Additional .org.au Registration Requirements
A .org.au registrant must be one of the following:
- An association incorporated in any Australian State or Territory
- A political party registered with the Australian Electoral Commission
- A trade union or other organization registered under the Workplace Relations Act 1996
- A sporting or special interest club operating in Australia
- A charity operating in Australia, as defined in the registrant's constitution or other documents of incorporation
- A non-profit organization operating in Australia, as defined in the registrant's constitution or other documents of incorporation.
Domain names must be one of the following:
- An exact match, abbreviation or acronym of the registrant's name
- Closely and substantially connected to the registrant
auDA Policy
To review a list of auDA's Published Policies, click here.
Domain names can be up to 63 characters, with a minimum of two characters, and can contain letters (a to z), numbers (0 to 9), and hyphens (except at the beginning or end of the domain name). You cannot register domain names with special characters such as & and #.
You cannot register .au domain names explicitly for resale. However, they can be sold and transferred.
What is the WhoIs policy for .au domain names?
AusRegistry operates the public WHOIS service for .au domain names. For information on the WhoIs policy, click here.
Which registry controls .au domain names?
AusRegistry is the registry for .au domain names.
Use this tool to retrieve your domain name password.
For how long can I register .au domain names?
You can register .au domain names for 2 years only.
When can I renew .au domain names?
You can renew your .au domain name 90 days prior to its expiration date. All .au domain renewals are always in 2 year increments.
Can I transfer .au domain names to my account with you?
If a .au transfer request was accidentally submitted or initiated by someone other than the registrant, you should contact us for support.
You can transfer a .au domain name to us. However, the transfer process is unique to the Australian Registry (AusRegistry).
When transferring a .au domain name to us, you retain the time remaining on your original registration.
When you purchase a .au domain name transfer from us, we notify AusRegistry of your request, and we send transfer IDs and a confirmation email to the registrant contact's email address as it displays in the Whois database. (If you need to update your registrant contact's email address, contact your current registrar.)
For .au domain name extensions, a transfer between registrars takes two days from the time you authorize it.
A 60-day lock does not apply to .au domain names that are transferred.
To authorize the transfer, you must enter the transfer IDs (transaction ID and security code) in the Domain Manager. You can request the authorization code from your current registrar and enter it in the Domain Manager. AusRegistry processes your confirmation within 24 hours on Australian business days. We notify you via email when the transfer completes and the domain name is active in your account with us.
For more information on the transfer process in general, see:
Preparing to Transfer Domain Names to GoWebsite
Transfer domain names to GoWebsite
Understanding Pending Transfers in the Domain Manager
Troubleshooting Domain Name Transfers to GoWebsite
Can I transfer a .au domain name from you to another registrar?
Yes. For general information about transferring your domain name to another registrar, see Transferring Domain Names to Another Registrar.
After you authorize the transfer of your .au domain name, our system will automatically complete the transfer within two days.
Can I add private or protected registration to .au domain names?
The Certified Domain add-on is currently unavailable for .au domain extensions.
No. Private Registration and Protected Registration are not available for .au domain names.
What is the dispute resolution process for .au domain names?
To review the .au Dispute Resolution Policy adopted by auDA, click here.
Can I backorder .au domain names?
No. We do not currently support the backorder of .au domain names.
Can I move a .au domain name to another account with you?
Yes. See Move a domain to another GoWebsite account or contact the DCAS ccTLD Team for information on initiating the move.
Can I transfer my .au domain name to another registrant?
Yes. However, an eligibility information update will need to be requested. This update is viewed by the registry as a cancellation of the existing registration and the creation of a new registration. Payment is required for the new two-year registration. There are no refunds for the cancelled registration. Please contact Support to submit a request.
Registrant eligibility information should be updated when:
- Inaccurate information was submitted at the time of registration
- The domain name was incorrectly registered to the wrong party
- The domain name was incorrectly registered in the name of the reseller or other agent who arranged the registration
- Authorized by the .au Domain Administration (auDA)
Are there nameserver requirements for my .au domain names?
No. Any valid nameservers can be used with .au domain names.
What is the refund policy for .au domain names?
For details on refunds, please visit GoWebsite's Refund Policy page and look under BOTH of the following categories:
- Products with Special Refund Terms (look under Domain Name Registrations/Renewals)
- Products Not Eligible for Refunds
Additional .au Policy Information
Terms and Conditions
To preview a copy of our Domain Name Registration Agreement, click here.
Service Level Agreement
We offer 24/7 support.
Complaints Handling Policy
To review our Complaints Handling Policy, click here. If you have additional question, contact us.
Cancellation Policy
To review our Cancellation Policy, click here.
auDA Policy
To review a list of auDA's Published Policies, click here.
Whois Policy
The Whois database is an online repository of information associated with registered domain names. It stores and publicly displays domain name information, such creation and expiration dates, the registrar of record, and its various contacts (registrant, billing, administrative, and technical).To see auDA's Whois Policy, click here.
Password Recovery
Use this tool to retrieve your domain name password.
GoDaddy Contact Information
24/7 Support: 866-938-1119
GoDaddy
14455 North Hayden Rd.
Scottsdale, AZ 85260
ABN: 53 063 123 220
For more information about .au domain names and for answers to your .au questions, please visit auDA's Help Centre.
If you forgot your password, you will be asked to fill out a form and an authorization code will be emailed to you.