Forgot Your Email Password

This article is specific to Workspace email passwords.

It happens! Sometimes you forget your email password. Or your browser forgets your password. If you are the Workspace account admin, and have access to your overall GoWebsite account, you can reset any of your users' email passwords (including your own).

If you are not a Workspace account admin, just send these instructions to the account owner, so they can reset your password, for you.

1. Log in to your GoWebsite account.
2. Go to My Products, and next to Workspace Email, click Manage.
3. Click the email address you want to edit.
   

   If you only hover over the email address, you'll get a pop-out window. Here you can click Edit, and continue.

4. In the Change password field, enter the new password.
5. In the Confirm Password field, re-enter your new password.
6. Click Save.

Next Step

• It can take up to 30 minutes for your new password to that effect. So, after that time have your user try logging into their email, again.

More Info

• Set up a forwarding email account
• Create strong passwords
• Configuring Your Personal Settings in Web-Based Email