Some of the information in this article is advanced material we make available as a courtesy. Please be advised that you are responsible for properly following the procedures below. Customer Support cannot assist with these topics.
All updates regarding patches, software, and bug fixes are the responsibility of the dedicated server administrator. We recommend keeping all services and software up to date with the latest stable version available. Review the documentation provided by your software vendors to ensure that all updates are compatible with your system.
There are many ways you can unintentionally lose data on a server. If you create a server backup plan, you can get some, if not all, of your information back in the event something happens to the data on server.
We offer several backup solutions for server accounts.
Our FTP Backup feature provides reliable, remote back up for the important data on your server. This type of backup is self-managed. We provide you with a secure FTP server and login, and you decide when, what, and how you back up your data.
If you would like to add FTP backup space to your server, see Adding FTP Backup Space to Your Server for more information.
We do not automatically backup your server's content. It is your responsibility to backup the content on your server.