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I Didn't Receive My Two-Factor Authentication Code

If you're using two-factor authentication and aren't receiving the codes we send you, use the following information to troubleshoot the issue.

Situation Solution
Located in India If you're using a phone number based in India, our text message provider Twilio might have problems reaching you. For help with this, see Are there limitations on sending SMS messages to Indian mobile devices?
Carrier blocking number If you carrier blocks +1 (480) 351-0103, they must unblock it before you can receive 2-Step Verification codes.

If you still cannot receive the codes, you can contact customer support to have the feature disabled from your account.

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