We know you're excited to get your email set up on your iPhone®, iPad® or iPod® Touch. We should have your email working on your device in about 5 minutes.
Use these steps to set up the native mail app with your Workspace email account. You can also use the Outlook app to get your email. Here's how to set up the Outlook app on your iPhone or iPad.
If you follow the steps below, and you can't receive or send email, please see iPhone: Troubleshooting Email for help. You might need to make some additional changes depending on where you live and which ISPs you use
BEFORE YOU START: To set up your iPhone, iPad, or iPod Touch with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.
POP | |
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Tap POP at the top. | |
Host Name | pop.secureserver.net |
User Name | Enter your full email address. |
Password | Enter your email account password. |
IMAP | |
---|---|
Tap IMAP at the top. | |
Host Name | imap.secureserver.net |
User Name | Enter your full email address. |
Password | Enter your email account password. |
As a troubleshooting step, you must have enabled SMTP relays for your account. For more information, see See your SMTP relays.
SMTP (Outgoing Mail Server) | |
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Host Name | smtpout.secureserver.net |
User Name | Enter your full email address. |
Password | Enter your email account password. |
Even though iOS labels these fields as Optional, our email servers require them to send email.
That's it. On your device, go to Mail (it's usually in the row at the bottom of your screen). If everything is working OK, you should see some email messages. To make sure you can send messages, go ahead and compose an email and send it to yourself.
If you're not receiving email messages or you can't send messages, see iPhone: Troubleshooting Email. Don't worry. There are a few things that can happen during the setup process. We'll help you investigate and fix them.
Once you've created a new IMAP email account for your iPhone 5, you may receive the following message: "Unable to move message. The message could not be moved to the mailbox trash." To delete or move emails without this message appearing, follow the instructions listed below.
You will now be able to delete or move emails without an error message appearing!
As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.