Requesting a Power Cycle for Your Server
If you cannot reboot your server, manually (more info), you can request a power cycle for your server.
To Request a Reboot or Power Cycle
- Log in to your Account Manager.
- Click Servers.
- Next to the server you want to use, click Manage.
- From the Support section, click Request Power Cycle.
- Review and confirm your request.
NOTE: Please allow up to 30 minutes for your Virtual Private Server (VPS) to fully reboot and up to 1 hour for your dedicated server to fully reboot.