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Setting up Your Email Address with IMAP

You can always use Workspace Webmail to send and receive email messages. Internet Message Access Protocol (IMAP) lets you access email stored on a mail server from multiple computers and devices. To use IMAP email, you must have an email plan that supports IMAP.

It lets you access your email messages and files without transferring them between computers. You set up IMAP on the computers from which you want to access email from your account.

NOTE: Our servers often use different names for folders compared with the client you're using. Folders, such as Sent, might remain out of sync until you correctly map them. To do this, clients, such as Microsoft Outlook®, typically publish detailed instructions online. We recommend searching the Internet for instructions from that client to correctly map your folders.

BEFORE YOU START: To set up your email client with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, go to the Email Setup Center and write down the information that displays under Email Server Settings.

To Set Up IMAP for Your Email Account

  1. Create an account with your email client.
  2. In the client for which you want to configure IMAP, locate the IMAP settings and enter the following:
    Your full email address
    Your email account password
    Incoming Mail Server
    Outgoing Mail Server
    Incoming Port
    Without SSL - 143
    With SSL - 993
    Outgoing Port
    Without SSL - one of the following: 25, 80, 3535
    With SSL - 465

NOTE: Your email client may require password authentication for your Outgoing Mail Server.

For help with a specific mail client, see the following help articles:

Setting Up Your IMAP or POP Address in Microsoft Outlook 2010

Setting Up Your IMAP or POP Address in Microsoft Outlook 2007
Setting Up Your IMAP or POP Address in Microsoft Outlook Express
Setting Up Your IMAP or POP Address in Microsoft Entourage
Setting Up Your IMAP or POP Address in Windows (Vista) Mail
Setting Up Your IMAP or POP Address in Apple Mail
Setting Up Your IMAP or POP Address in Thunderbird Mail

You can also refer to the provider's help documentation:

Outlook Express
Windows Vista
Apple Mail

NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.

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