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Unlocking Your Parallels Plesk Panel Account on a Linux Server

Following a number of unsuccessful login attempts, Parallels Plesk Panel locks your user account for fifteen minutes. After fifteen minutes, you can try to log in to your account again.

You can also unlock your Parallels Plesk Panel account manually by running a MySQL command.

To Manually Unlock Your Parallels Plesk Panel Account

  1. Connect to your server via SSH (more info).
  2. Switch to the root user (more info).
  3. Run the following command:
    mysql -uadmin -p`cat /etc/psa/.psa.shadow` -e 'delete from psa.lockout where 1=1'

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