Home Guides Glossary

What Do I Do When I Receive a FrontPage Contact Form Error?

Error Message:

FrontPage Error.

User: please report details to this Website's webmaster.

Webmaster: please see the server's application event log for more details.

Cause:

This issue occurs if the email address specified in the webserver's mail address box is invalid, or you are using an aol.com or hotmail.com address in this field.

Resolution:

Use another email address other than your aol.com or hotmail.com address. You need to change this in both your Hosting Control Panel and FrontPage.

In the Hosting Control Panel:

  1. Log in to your GoWebsite account.
  2. Click Web Hosting.
  3. Next to the hosting account you want to use, click Manage.
  4. Click FrontPage Extensions.
  5. Change the email address to something other than your aol.com address.
  6. Click Continue.

In FrontPage:

  1. Open FrontPage and click File>Open Web.
  2. Enter your website address and your username and password when prompted. Your website will open in FrontPage.
  3. Select the file that contains the form that is generating the error and right-click on the Submit button and select Form Properties.
  4. Remove all the values and click OK.
  5. Save the file and test your form.
  6. Add the values for the submission back one at a time, save the file, and test the form each time.
  7. If after putting all the information back into the form again does not resolve the issue, please uninstall and reinstall your FrontPage extensions, recalculate your hyperlinks and republish your Website.

For more information please see Microsoft's Help and Support page.

Domain Registration

Pay less for website domain names. Register your own .com, .net or .org for as low as $10.18 per year. We have everything you need to get online with your new domain.

Website Builder

Build an amazing website in just under an hour with Website Builder. Take advantage of designs created just for your industry and then customize them to reflect your one-of-a-kind idea.

Website Security

Protect your website and keep customers safe. Your comprehensive Website Security solution. Get peace of mind by securing your websites. We fix hacks to help prevent attacks.

cPanel Hosting

Everything needed to give your website the high-performance home it deserves.  Protect transactions and secure your customer's data with a SSL Certificate
Copyright © 2005 - 2022. All rights reserved. Privacy Policy