General Articles

Accessing Your Server Using Putty

You can use the Putty SSH client to access your Linux dedicated or Virtual Private...

Adding Bandwidth to Your Account

Bandwidth is a measurement of the amount of data allowed to pass between a user's...

Software Versions (Shared Hosting)

The software we install on your hosting account depends on its type ( more info )....

Slow Website Speed Problems

Knowing how to improve your website's performance is important. We use tools like...

Managing Your Hosting Account's Files

Your hosting account is on a computer — just like a personal computer. So, just...

What type of hosting account do I have?

Many of our hosting accounts offer different features from one another. Fortunately,...

Find Your Bandwidth Limit and Usage

Your hosting account uses bandwidth when it sends or receives data with the rest of...

Manage System Process (Linux)

On Linux® hosting accounts, you can view and end certain types of connections to...

Enable SSH

SSH is a secure method of connecting to your hosting account to upload files, move...

Linux Permissions Definitions

There are two types of general permissions and three types of advanced permissions...

Which form mailers can I use with my Windows hosting account?

Our ASP form mailer is WEBFORMMAILER.ASP. Form-mailer functionality is also supported...

What is a Cron Job?

Cron is a standard Linux feature that allows you to schedule tasks, called "Cron...

Connect to Your Server or Shared Hosting Account with SSH

All of our Linux-based shared hosting accounts ( more info ) and servers (VPS or...

Password Protecting a Directory in Your Shared Hosting Account

The Password Protect feature lets you limit Web access to your hosting account...

Preview Your Website Using Host Files

Adding entries to your hosts file lets you view the files you uploaded to your hosting...

Reinstalling the Default Scripts Directory on Windows Shared Hosting

There are two form mailers on Windows shared hosting: gdform.php and...

Restore from a Backup

After you've backed up your shared hosting account ( more info ), you can use those...

Upgrading to Web Hosting from Classic Hosting

If you currently use a Classic hosting account, you can upgrade it for free to a Web...

Working with Hosting Account Administrators

Warning: If you have never set up Account Administrator relationships, you can...

Accessing Your Google Webmaster Tools Account

Warning: You can no longer create new Google Webmaster Tools accounts through...

Redirect URLs with Your Hosting Account

A redirect automatically sends your website's visitors to a chosen destination, either...

Create Strong Passwords

A password is your first and last line of defense in computer security. Typically...

Disable Magic Quotes

Magic Quotes is a process that automatically escapes incoming data to the PHP script....

Hosting Account Administrator Permissions

If you want to give someone access to your hosting account, but do not want them to...

Find My Website's Nameservers

To make your website visible on the Internet, you need to point your domain name to...

What default files come with Linux shared hosting accounts?

Default Website directory welcome.html This page serves as a placeholder until...

Keeping Your Hosting/FTP Password Secure

The best way to prevent hackers from taking over your website with malware is to...

What is a script?

A script is a library of functionality that is easily incorporated into a website....

Do you support ColdFusion?

No, our shared hosting environment does not support ColdFusion as of November 29, 2011.

Windows Hosting PHP Support

Windows IIS 7 shared hosting accounts run PHP 5, allowing you to install a variety of...

What is a web.config file?

A web.config file lets you customize the way your Website or a specific directory on your...

What does my database restore error mean?

While attempting to restore a database back-up file, there are a variety of errors...