Managing Spam Settings in Web-Based Email
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While junk email might be worth a laugh or two, it's not funny when it overruns your inbox. You can use Web-Based Email's spam filter to prevent unsolicited junk email from clogging up your inbox.
However, our spam filter might filter legitimate email, so keep that in mind when choosing your setting's strength. Very High is most likely to filter all spam, but it's also most likely to filter legitimate email. Very Low filters the least amount of spam, but it's also unlikely to filter legitimate email.
To Enable and Set Spam Filtering
- Log in to Web-Based Email.
- From the Settings menu, select Spam Settings.
- Complete the on-screen fields:
- Spam Filtering Is — Select to turn spam filtering On or Off.
- Behavior Select to Deliver to Bulk Mail Folder or Mark Subject with [SPAM] and leave it in its current folder.
- Strength — Select the spam filtering strength. Stronger filters are more likely to filter legitimate email along with most spam.
- From When I mark messages as spam, select from one of Web-Based Email's three spam-marking options:
- Mark all messages from selected senders — Any messages from the selected senders in the folder you are in will be marked as spam, and moved to your bulk mail folder.
- Mark only selected messages — Only the specific messages you selected will be marked as spam and moved to the bulk mail folder.
- Ask me when I receive messages — When you mark a message as spam, you will receive a prompt letting you select if you want all messages from the sender to be marked as spam or only select messages.
- If you want to block further emails from senders whose emails you mark as spam, select Add senders to my Blocked List.
You can also mark individual emails as spam.
To Mark Email as Spam
- Log in to Web-Based Email.
- Open or select the email, from the More Actions menu.
- Select This is Spam, and then click Apply.