With Quick Shopping Cart®, you can issue either full or partial refunds to your customers. You should communicate with your customers to reach an agreement before you issue refunds.
Create a partial refund in the editor by subtracting the refunded amount from either the Subtotal or the Total Shipping.
You must have an SSL certificate to process credit card orders and refunds. For other types of orders, such as print and call, or cash on delivery, you will need to arrange delivery of refunds offline. For information about adding an SSL certificate to Quick Shopping Cart, see Adding an SSL Certificate and Website Seal.
If you need to refund a Quick Shopping Cart payment you didn't transact with a credit card, you can mark the order as refunded and deliver the refunded amount offline.
Quick Shopping Cart lets you refund the entire amount of orders back to your customers' credit cards.
NOTE: If the Refund button no longer displays, you must process the refund from the payment gateway's merchant interface.
Quick Shopping Cart lets you refund partial amounts back to your customers' credit cards.