About .mx Domains

The .mx country-code top-level domain name (ccTLD) is an extension that represents Mexico. The information below applies to the following country-code second-level domain name (ccSLD) that we offer at this time:

• .com.mx — Intended for commercial entities

Domain names can be up to 63 characters, with a minimum of three characters, and can contain letters (a to z), numbers (0 to 9), and hyphens (except at the beginning or end of the domain name). You cannot register domain names with special characters such as & and #.

Features	Availability
Who can register?	Anyone
Registration length	1 - 5 years
Renewal length	1 - 5 years
Renewal restrictions	Details below1
Nameserver requirements	Details below2
Transfers to GoWebsite	Supported
Transfers away	Supported
Private registration	Supported
Protected registration	Supported
Backorders	Not supported
Bulk registration	Supported
Account change	Supported
Contact updates	Supported
IDNs	Not supported
Expiration/redemption	Please contact customer support
Refund policy	Details below3
Registry	NIC México

Details

¹ Renewal restrictions

We attempt auto-renewal of your .mx domain name on its expiration date. If the renewal attempt fails, we re-attempt auto-renewal five days later. If the second attempt fails, we try again five days after that.

For example: Your .mx domain name expires on October 1. If your domain name does not renew automatically, you can renew it manually until October 11. For automatic renewals, we attempt to renew the domain name on October 1, October 6, and October 11.

If we cannot auto-renew the domain name and you do not manually renew it by the 10th day after the expiration date, you can contact our support team to attempt to recover it.

² Nameserver requirements

Per the NIC México registry, .mx domain names require separate IP addresses for each nameserver that is used. You cannot use two nameservers that resolve to the same IP address.

³ Refund policy

For details on refunds, please visit GoWebsite's Refund Policy page and look under BOTH of the following categories:

• Products with Special Refund Terms (look under Domain Name Registrations/Renewals)
• Products Not Eligible for Refunds

The following information is internal-only and is not visible to customers.

Redemption Requirements for .mx Domain Names:

If the domain name is in status 77 or 149, charge an $80 redemption fee plus the cost of renewal. Then process the redemption using the C3 Domain Redemption form.

We do not support status 8 redemptions for these domain names.