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Related Articles

• Why can't I store images in my Photo Store?
• Can I Ship Photo Store Orders Internationally?
• What are the Photo Store Print Finishes?
• Requesting a Reprint or Refund of Your Photo Store Order
• What are the Photo Store Shipping Options?
• Can I change or cancel my Photo Store order?
• Embedding an Image in an SWF (Flash®) File

Checking the Status of Your Photo Store Order

You can check the status of your Photo Store order at any time.

To Check the Status of Your Photo Store Order

1. Log in to your Account Manager.
2. From the My Account section, select Photo Order Receipts.The Order History window displays.
3. From the By Product Type: menu, select Photo and Photo Related Products. All your orders display in the list on the right, and the selected order details displays in the main order history view.
4. To view the status of your order, click the Photo Order Status link. The Photo Order Status page displays with the details of your order.

There are several possible status states you might see:

Accepted (or Denied)

Order content meets standards.

Ordered

Order forwarded for printing.

Received

Order queued for printing.

Processed

Order has been printed.

Shipped

Prints have shipped.

To return to the Order History page and view all your photo order receipts, click View All Photo Order Receipts.