Customizing the Contact Form in Website Builder v7
NOTE: This article is for Website Builder version 7. Your version displays at the top of the screen when you log in to your Website Builder account. Not using version 7? Search Website Builder version 6 articles.
You can customize the Contact Form in Website Builder Business and Business Plus plans to remove default fields and/or to include additional fields, including a plain text field.
To Customize the Contact Form:
- Log in to your Account Manager.
- Click Website Builder, and then click Launch next to the Website you want to edit.
- Click Control Panel.
- Click Edit Website.
- From the Page menu, select the page you want to edit.
- If you have a Contact Form on the page, move your mouse pointer over the contact form and then click to select it. If not, from the Element menu on the left, click Form to add a Contact Form to your page and then click to edit.
- To remove an existing field from the selected Contact Form, move your mouse pointer over the field, and then click Delete.
- To add a new field, click in the Contact Form to access the menu, and then click Add Element. (You also can simply drag the form onto the page.)
- Click the type of field you want to add to the Contact Form:
- Text - Adds a one-line, plain text field. Enter a text label for the field and then add placeholder text to populate the text field. This might be sample text or instructions, for example.
- Multiline Text - Adds a multi-line, plain text field, such as a paragraph. Enter a text label for the field and then add placeholder text to populate the text field. This might be sample text or instructions, for example.
- Multiple Choice - Adds a multiple choice, single answer, radio button option list. Enter a label, possibly a question, for the multiple choice list and then add the available options. These might be possible answers to the question.
- Checkbox - Adds a multiple answer option list. Enter a label, possibly a question, and then add the available options. These might be possible answers to the question.
- Drop Down - Adds a multiple choice, single answer option drop down menu. Enter a label, possibly a question, and then add the available menu options. These might be possible answers to the question.
- Submit File - Adds a button to allow visitors to upload a file to the contact email message you receive. Files must be 10MB or less. Enter a label to display above the button, and then enter text to display on the button.
- Date/Time - Adds a field that can display the date, the time or both. You also can set it to accept only future dates, allow date ranges or limit time entries to 15, 30 or 60 minute increments.
- Address - Adds a plain text field where visitors can enter their street address. Enter a text label for the field. Placeholder text is defaulted, but can be changed.
- Phone - Adds a plain text field where visitors can enter their phone number. Enter a text label for the field. Placeholder text is defaulted, but can be changed.
- Email Address - Adds a plain text field where visitors can enter their email address. Enter a text label for the field. The placeholder text displays your default email address. To change it, right-click the email field, click Settings and use the Email to: dropdown menu to select another address. Click Save to close the window.
- Depending on the type of field you selected, enter the requested information. For any field, you can select Make this a required field to require visitors to fill in the information before they can send their message. The field is automatically added to your Contact Form.
- If you want to change the email address where this form will be sent, right-click the form to choose Settings, delete the address in the Email to: field, enter a new email address and click Save.
- After making all your changes, click Save and then click Publish to update your Website.
NOTE: For a linked list of Website Builder v7's other major tasks, see Using Website Builder v7.