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Printing and Viewing Survey Results

Here's the Lowdown: Your Survey Results Summary provides a snapshot and detailed information for each question and respondent of a survey. You can also apply filters to view results for specific responses.

Viewing Survey Results

To View the Survey Results Summary

  1. Log in to your Account Manager.
  2. Click Site Surveys.
  3. In the Website Surveys Account list, click Launch for the account you want to manage. The Marketing Solutions Manager opens to the Website Surveys tab.
  4. Select Surveys on the navigation bar.
  5. Click Reports for the survey you want to view. The Survey Results Summary page displays the results by question.
  6. Under Reports, click Survey Results Summary to view results, or click Survey Respondents to view a list of respondents.

NOTE: You can also access the Survey Results Summary page, by selecting Reports from the navigation bar. To view results for a specific survey, select the survey name from the drop-down menu.

Sorting Results

To Sort Results Using Filters

There are several ways to apply filters. The filters consist of the following options:

  • Click Filter next to a response to see results for respondents who selected that answer.
  • Click Those who responded or did not respond to apply those filters.
  • For text field question types, click View Responses to view answers from each respondent.

NOTE: You can apply as many filters as you want to narrow the results. Click Clear all filters to remove filters and go back to the results summary.

Printing Results

To Print the Survey Results Summary

You can print the survey results for additional report viewing.

  1. Log in to your Account Manager.
  2. Click Site Surveys.
  3. In the Website Surveys Account list, click Launch for the account you want to manage. The Marketing Solutions Manager opens to the Website Surveys tab.
  4. Select the Reports icon for the survey you want to view.
  5. Apply any filters to sort the information as desired.
  6. Click Print. The results print as displayed in the current view.

For even more information on using Website Surveys, see Managing your Website Surveys Settings.

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