Removing Additional FTP Users from Your Shared Hosting Account
You can easily remove additional FTP users from your hosting account.
NOTE: You can only remove additional FTP users. You cannot remove the primary FTP user for your hosting account. Removing an FTP user does not remove their content directory.
To Remove Additional FTP Users
- Log in to your Account Manager.
- Click Web Hosting.
Click one of the following, based on the type of hosting you have. You can tell this by the second word in your hosting's description beneath your hosting account's domain name, e.g. Deluxe Web correlates to Web/Classic (Hosting Control Panel).
Web/Classic (Hosting Control Panel)
- Next to the hosting account you want to use, click Launch.
- From the Settings section, click FTP Users.
- Next to the user you want to remove, click Actions, and then select Delete.
- Click OK.
Linux (cPanel)
- Next to the hosting account you want to use, click Launch.
- In the Files section, click FTP Accounts.
- In the FTP Accounts section, next to the account you want to delete, click Delete.
- Click the delete option you want to use.
Windows (Plesk)
- Next to the hosting account you want to use, click Launch.
- Click FTP Access.
NOTE: If you don't see the icon, click Show More in the section for the domain name you want to use, and then click FTP Access.
- Select the FTP user you want to remove, and then click Remove.
- Select Confirm Removal.
- Click OK.