Verifying Your Domain Ownership for SSL Certificate Requests (HTML or DNS)
When requesting an SSL certificate, we might require you verify that you control the URL for which you're requesting the certificate. To do this, we provide you one of two options:
| Method | How it works |
|---|---|
| HTML Page | Upload an HTML page with content we specify to the root directory of your website |
| DNS Record | Create a TXT record we specify in your domain name's zone (DNS) file |
Click one of the following links for directions based on the information we emailed you.
HTML Page
You will receive an email from us with a unique identifier, which will be in a line of the email like this:
Your unique ID for these methods is [your unique ID].
Using a file like Notepad (Windows®) or TextEdit (Mac OS®), you need to create a file named your unique ID.html. Inside that document, the only content in it should be one line that is your unique ID. For example, if your unique ID was 12345, the content of your 12345.html file would be:
You then need to upload this file to the root-level directory of your website. This should make it accessible by going to http://[your domain name]/[your unique ID].html/. If you run into any issues and your website is hosted with us, view the Troubleshooting Links below.
Once you've uploaded the file and verified it's accessible through a Web browser, use the instructions in the To Verify Your Domain Name section of this article.
Troubleshooting Links
DNS Record
You will receive an email from us with a TXT value you need to create in your domain name's DNS zone file. Adding this TXT record won't impact your website at all; it's something you can only view through a special tool which performs DNS lookups.
You can only create the TXT record through the company whose nameservers your domain name uses. If your domain name uses our nameservers, see Managing DNS for Your Domain Names.
Use the following information to create your TXT record:
| Field | What to enter... |
|---|---|
| Name (Host) | Type DZC. |
| Value | Enter the entire TXT value we sent you. |
Once you've created the DNS record, use the instructions in the To Verify Your Domain Name section of this article.
After uploading the HTML page or creating the TXT record, you need to let us know so we can verify your domain name ownership.
To Verify Your Domain Name Ownership
- Log in to your Account Manager.
- Click SSL Certificates.
- Next to the certificate you want to manage, click Launch.
- Contact us using the information on the right side of the page.