What are the requirements of adding Website Analytics to my subdomain or non-primary hosted domain?
You can set up separate Website Analytics Accounts for each subdomain and non-primary domain you have hosted with us. This means you can track your subdomain or non-primary domain Website separately from the primary account it is under. However, this feature has certain requirements in order to function:
- Set Up a Website Analytics Account for Your Primary Domain
- Before adding Website Analytics to an aliased domain or non-primary domain, you must affiliate the primary domain with a Website Analytics Account. Once you add the primary domain to a Website Analytics account, all aliased domains or non-primary domains are available to add to another Website Analytics account. For assistance adding Website Analytics to your primary domain, see Adding Website Analytics to Your Hosting Account.
- Select From Accounts Hosted with Us
- To use Website Analytics with any subdomain or non-primary domain, all the accounts must be hosted with us. Even if your primary account is hosted with us, if your subdomains or non-primary domains are hosted elsewhere, you cannot set them up within a Website Analytics Account.
- Set Up Individual Website Analytics Accounts
- You must have a separate Website Analytics account for each subdomain or non-primary domain whose statistics you wish to track. For additional assistance, see Adding Website Analytics to My Subdomain or Non-Primary Domain.
- Do Not Use the Primary Account's Root Directory
- Your subdomain or non-primary domain should not point to the root directory of the primary account. While you are not prevented from setting up your hosting accounts this way, Website Analytics does not show these domains in the Add Website list. To work with Website Analytics, you must direct the subdomain or non-primary domain to a specific folder within the primary hosting account. For additional assistance, see Adding Domains To Your Hosting Account.
- Select a Unique Subdomain and Non-Primary Domain Path
- If you have multiple subdomains or non-primary domains pointing to the same subdirectory within the primary hosted account, you are only able to select one of those domains to set up in a Website Analytics account. You can set up all such domains with a Website Analytics account until one is selected, at which point the additional ones are unavailable. To track information for multiple subdomains or non-primary domains, ensure each one is pointing to a unique directory within the primary hosting account.
Note: For Website Analytics to work on a subdomain or non-primary domain, you should enable Real Time settings. While this setting is not required if Website Analytics is enabled on your primary domain, if you ever change the settings on that domain, Website Analytics will no longer work on your subdomain or non-primary domain.
For additional information on working with Website Analytics, see What happens if I remove my primary domain Website Analytics account?
