Getting Started Articles

Hosting Account Getting Started Guide

If you're new to hosting, this article will help you get started. 1. Set up Your...

Can I edit my Website's content without having to FTP?

Yes, you can create new and edit existing files through the File Manager in your...

Troubleshooting FileZilla FTP Connections

If you have problems establishing an FTP connection to your hosting account using...

Reset Your FTP Username and Password

You can reset or change the credentials you use to log in to your hosting account via...

Checking Your Account Status

You may have to wait up to 48 hours before you can upload files to your account (FTP),...

Upload Files

Your hosting account has a built-in file manager you can use to upload files to your...

Managing Your Hosting Account's Files

Your hosting account is on a computer — just like a personal computer. So, just...

Set up Your Account

After you purchase a hosting plan, you need to set it up before you can use it to host...

Canceling Your Hosting Account

Canceling your hosting account removes your website's files from our servers. Be sure...

Upgrading or Downgrading Your Hosting Account

If you find that you need additional space, bandwidth, or features for your website,...

What does it mean to host a domain?

Hosting (also known as website hosting or Web hosting) is the business of housing,...

How long does it take to set up, upgrade, or downgrade my hosting?

Linux Initial setup of your Linux shared hosting takes 24-48 hours....