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About Donuts Domain Names

Donuts is a domain name registry created by industry veterans with a goal to give the Internet a delectable variety of new gTLD (generic top-level domain) extensions.

With its extensive portfolio of more than 300 domain extensions, Donuts is responsible for significan'tly expanding domain name availability. Their new domain options help feed the online world's need for relevant, targeted, easy to remember, personalized, and specific domain extensions.

For information about Donuts registration process, see Registering Donuts domains.

When can I register Donuts domain names?

The launch for Donuts domains is divided into three pre-registration phases: Trademark Holder (Sunrise), Priority Pre-Registration (Early Access) and General Availability. Each phase has specific application requirements. For more information, see Registering Donuts domains.

Who can register Donuts domain names?

Anyone can register Donuts domain names.

These domain names can have up to 63 characters, with a minimum of one character, and can contain letters (a to z), numbers (0 to 9), and hyphens (except as the first or last characters of the domain name). You cannot register domain names with special characters such as & and #.

What is the advantage of registering Donuts domain extensions?

New gTLD extensions take domain names to the next level. They let you get a domain that is specific to you, easy to remember and tells your online visitors exactly what you do.

For how long can I register Donuts domain names?

You can register Donuts domain names for a minumum of one year and a maximum of 10 years.

When do Donuts domain names renew?

We'll attempt to auto-renew your domain name on its expiration date, but will park domain names after the first failed billing attempt. If the domain name isn't renewed within 40 days following expiration, the domain name will be cancelled and removed from your account.

Can I transfer Donuts domain names to my account with you?

Yes. See Transfer domain names to GoWebsite for details on the transfer process.

Can I transfer Donuts domain names from you to another registrar?

Yes. See Transferring Domain Names to Another Registrar for details on the transfer process for these domain names.

Can I add privacy and protection to Donuts domain names?

Yes. Private Registration and Protected Registration are available for Donuts domain names.

Can I backorder Donuts domain names?

No. We currently do not support that backorder of Donuts domain names.

Can I move Donuts domain names to another account with you?

Yes. See Move a domain to another GoWebsite account to start the account move process.

Can I update the contact information for Donuts domain names?

Yes. See Change contact information for details on making these changes.

What is the refund policy for Donuts domain names?

Donuts domain names are refundable if cancelled and processed within five days of registration (120 hours).

For Auto-Renewals: For one-year renewals, domain names are refundable if canceled within 45 days after expiration (not necessarily within 45 days after renewal). For multiple years, refundable if canceled within five days of the renewal date. The ICANN fee is only refundable within 5 days of renewing a domain name.

For Manual Renewals: Domain names are refundable if canceled within five days of manual renewal.

Are there nameserver requirements for my Donuts domain names?

Two nameservers are required for a Donuts domain to resolve, and a maximum of 13 nameservers is allowed.

Are internationalized characters supported for Donuts domain names?

Yes. The following Internationalized Domain Names (IDNs) are supported:

Latin TLDs (except German): Available in English, French and Spanish

German TLDs: Available in English, French, Spanish and German

Chinese TLDs: Available in English and Chinese

For more information, see Can I use Internationalized Domain Names (IDNs) with my IIS 7 Windows shared hosting account?.

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