• Email Support: Submit a Ticket

• Working with Messages
• Opening and Handling Messages

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Related Articles

• Automatically Deleting or Purging Old Messages
• Resending Email Messages
• Recalling Sent Messages
• Organizing Email Messages
• About the Message List
• Displaying Messages from Preferred Senders in Your Message List
• Viewing the Message List

Replying to Email Messages

When replying to messages through Web-Based Email, you can also specify how to handle the message to which you are replying.

To Reply to an Email Message

1. Click the name of the folder that contains the message you want to reply to.
2. Click the email message.

   NOTE: If you enabled Message Preview, you must double-click the message to open the full message and to access the Reply buttons. For more information about enabling Message Preview, see Setting Viewing Preferences.

3. Do one of the following:
   • To reply to the sender, click Reply to.
   • To reply to all contacts in the To or CC fields, click Reply to All.
4. Compose your reply. For more information, see Composing Email Messages.
5. To send the email message, do one of the following:
   • To send the email message and leave the current message where it is, click Send.
   • To send the email message and delete the current message, click Send & Delete.
   • To send the email message and file the current message in a folder, click Send & File to, select the folder you want to save the message to, and specify whether you want to include the reply in the folder with the original message.