Before you can transfer your domain name registered with Melbourne IT to us, you need to prepare your domain name so it will successfully complete the transfer process.
If your domain name is not registered with Melbourne IT, visit Transferring Your Domain From Another Registrar for a list of other registrar's transfer instructions.
To make sure your domain name can be transferred, confirm that:
NOTE: Some registrars prevent domain names from transferring away if the contact information associated with a domain was updated within 60 days.
The administrative contact (admin) is one of the four contacts listed in the Whois database for a registered domain name. As part of the domain name transfer process, we email the administrative contact at the address listed in the Whois database. The email contains the Transaction ID, Security Code, and instructions that are used to approve the transfer.
NOTE: If your domain name has private registration, a service that hides your personal information from the public, you cannot verify your admin email address in the Whois database. You must contact your current registrar to cancel the private registration, and then you can update the email address, if necessary.
To update the Administrative contact at Melbourne IT, do the following:
Get an authorization code (also known as an EPP code or registry key) from your current registrar, if required. Some domain name extensions, primarily country-code top-level domain names (ccTLDs), do not require an authorization code.
To obtain the authorization code from Melbourne IT, do the following:
Before you can transfer a domain away from Melbourne IT, the domain must be unlocked. Locking is a feature most registrars offer to prevent unauthorized transfers (hijacking) of domains.
If a Melbourne IT reseller manages your domain name, you must contact that reseller to arrange to unlock your domain name. A fee for this service may apply.
To unlock your domain name, do the following:
Allow up to 24 hours for our system to recognize the status change. If you attempt to respond to the transfer approval message before our system recognizes the status change, the transfer will fail.
Purchase a domain name transfer from our website. If the extension you want to transfer is not listed, you cannot transfer the domain name to us.
When you purchase the transfer, select one of the following nameserver options:
When you have successfully prepared your domain name to be transferred, see Transfer domain names to GoWebsite for information on completing the domain name transfer with us.