Using Shortcut Keys in Workspace Email

There are several keyboard shortcuts available in Web-Based Email to make everyday tasks such as sending, replying, and composing email easier and faster.

To Use Shortcut Keys

Open Web-Based Email.
Hover over the Settings drop-down menu, and then select Display Settings.
Click the Other tab.
Shortcut keys are enabled by default. To disable shortcut keys, uncheck the box next to Enable shortcut keys. Check the box to re-enable the shortcuts.
Click OK.

Here is a list of the keyboard shortcuts and what they do:

Action	Shortcut Keys	Description
Open new message	Enter	Opens selected message
Send	CTRL (PC) or CMD (Mac) + Enter	Sends message from the composer
Return to message list	l	Refreshes the page and returns to the previous message list
Reply	r	Replies to message sender
Reply All	a	Replies to all message recipients
Forward	f	Forwards a message
Compose	c	Opens a new message in the Compose window
Mark as Read	Shift + r	Marks your message as "read"
Mark as Unread	Shift + u	Marks your message as "unread"
Flag	g	Flags message
Clear Flag	Shift + g	Clears flags
Search	s	Opens the Search page
Print	p	Prints selected messages
Save as Draft	CTRL (PC) or CMD (Mac) + s	In the composer, saves message to the draft folder
Save as Template	CTRL (PC) or CMD (Mac) + Shift + m	Saves message to the Templates folder
Select next email	Down arrow or j	Selects the next email in the message list
Select previous email	Up arrow or k	Selects the previous email in the message list
Delete email	Delete or Backspace	Deletes the selected emails
Select All	CTRL (PC) or CMD (Mac) + a	Selects all emails in the current message list
Deselect Email	Esc	Deselects all selected emails in the current message list
Expand/Collapse	Tilde (Shift + `/~)	Expands or collapses preview pane

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