Advanced/Troubleshooting Articles

Troubleshooting Facebook Showing the Wrong Campaign

Have you ever posted your recent Email Marketing newsletter to Facebook , only to...

Delivering Emails to Gmail Primary Tab

If you're using Gmail Tabs in your inbox, Email Marketing emails will typically arrive...

Finding Your Mailings in Google Analytics

The best way to view your Google Analytics metrics is in your GA account. Email...

Where is my campaign thumbnail image?

Occasionally, the campaign thumbnail image might not appear on your Campaigns page. In...

Add a Table of Contents to Your Email Campaign

By adding a table of contents, you encourage people receiving your email campaign to...

Create a Campaign Group

If you have multiple campaigns with similar content, or you want to combine your...

Different Bounce Types

A Bounce means an email was not successfully delivered to the contact. The specific...

Emails Received by My Subscribers

You can see which emails your individual subscribers have seen, and the actions...

The Forward to a Friend Link

All Email Marketing email newsletters include a Forward button, or link, in the...

HTML Tricks and Tips

Sometimes you reach a point where you need to do a little bit of customization and...

Whitelisting Email IPs and Domains

While you shouldn't normally have to worry about emails getting through with Email...

Find API Key

Finding your API key in Email Marketing is simple. In your Email Marketing account,...

Suppression Reason Explained: Unresponsive

Most email providers (Hotmail, Gmail, Yahoo, etc.) have tough restrictions on bulk...

Do I need SPF or DKIM validation to send campaigns?

With Email Marketing, in most cases you will get an SPF Pass without needing to...

Troubleshooting Sending a Test and Not Receiving It

Email Marketing is extremely reliable when delivering. So, if you've sent a test, and...

Use Colors from My Website in My Campaign Style

To create a custom style using the colors from your website, you'll need a program...

Delete an Email Marketing Campaign Style

Just as you can create unlimited Styles to customize your campaigns, you can also...

Google Analytics Addon

Google Analytics is a free service offered by Google that generates detailed...

Troubleshooting Links Not Working

If your links in your campaigns aren't working, here are a few things to check....

Finding Contacts Only in All List

Have you added up all your list totals, and gotten a different number than your All...

Signup Form Landing Pages

You can set customized landing pages for your signup form subscribers, in the...

Create a Plain Text Email Campaign

You can create a plain text campaign without any HTML styling. If you haven't...

Fixing Expired SSL Certifcates in Your Browser

We always employ the latest and greatest in internet security — your privacy,...

Use Custom HTML to Create a Campaign

Email Marketing does offer a custom HTML composer. This can be used to create...

Sending from These Addresses Will Cause Bounces

If you try sending from a Yahoo, Gmail, AOL, or Mail.ru email address in Email...

Advanced Signup Form Options

To Find the Advanced Signup Form Options: If you haven't already, log in to your...

Advanced Import Techniques

You can manage your subscriber lists and memberships using a single, properly...

Advanced Search Techniques

So, you wanna get fancy? The advanced search techniques let you search and sort your...

Tips for Boosting Your Newsletter Engagement

Engagement is also known as "clicks" -- this is the actual interaction that your...

Troubleshooting Contact Imports

First of all, if you're having trouble importing contacts into your subscribers area,...

Increase Your Open Rate with Subject Lines

The goal of subject lines is to encourage readers to open your email and take action....

Google Analytics Link Tracking Generation

How do you generate the proper Google Analytics UTM parameters (also called UTM...

Troubleshooting Extra Space in Outlook Display

When designing emails to send to your subscribers, whether you're using custom HTML or...

Troubleshooting List Counts

So, you've uploaded your contacts to your Subscribers, but your list totals are still...

Deleting Contacts Is Permanent

You are able to delete contacts from your subscribers, one-at-a-time or in bulk,...

Extra Social Links and Websites Not Listed in Addon

You've already discovered how to add your own branding to the footer of your email,...

Display Options for Comparing Mailing Statistics

For the pages that show multiple mailings, simultaneously, you have different options...

Outlook 2007 Incorrectly Displaying Image Captions for Emails

This is an interesting issue that's isolated to Outlook 2007. The 2007 version...

Troubleshooting Images Being Blocked in Inboxes

Images are one of the things that make Email Marketing emails so special! So, we can...

Do you need the Signup IP addon?

Most users won’t need to capture the IP of every signup. If you’ve had an...

Blocking Someone from Receiving Emails

You sure can prevent someone from receiving your emails, without relying on them to...

Helping Recipients View Images in Your Emails

Most email programs don't show images right away and leave it up to the recipients to...

Adding Custom Fields to a Signup Form

Choosing and customizing the fields that are included in your signup form is...

Adding Standard Links Using Macros

If you've been around the internet for a while, you probably have heard terms such as...

Troubleshooting RSS Images Not Showing

So you've connected your RSS feed to Email Marketing. And she's made an awesome RSS...

Signup IPs Addon

The Signup IPs addon posts an IP address for all signups through any Email Marketing...