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Web & Classic Hosting Articles

What does it mean to get hacked?

"Hacked" is a term you hear thrown around a lot — especially regarding websites...

Fixing DNS Issues for New Hosting Accounts

When you set up your hosting account , we'll let you know if your domain name's DNS...

Plesk vs. Classic Windows Hosting: Software Engineering Differences

Our Plesk shared hosting accounts handle the following software engineering features...

Hosting Account Getting Started Guide

If you're new to hosting, this article will help you get started. 1. Set up Your...

Removing Spanish-Language Support from the Hosting Control Panel

We are removing Spanish-language support from our Web and Classic Hosting account's...

Migrating Windows Classic Accounts: FrontPage & Access End of Support

Over the coming weeks, we're migrating customers using IIS 6-based Windows Classic...

Common Causes for Resource Overusage (Linux)

Your shared hosting account can only use a limited amount of system resources. If you...

What is my FTP port?

Use port 21 when you're connecting an FTP client to your hosting account. Next...

Should I choose a Windows or Linux hosting account?

If you've already decided you need a hosting account, you might get slipped up when...

What is my SFTP port?

Use port 22 when you're using SFTP to connect to your hosting account. Next step...

Reset Your FTP Username and Password

You can reset or change the credentials you use to log in to your hosting account via...

Add FTP Users

Additional FTP users can upload and manage files in your hosting account. Log...

Manage Your Hosting Account Subdomains

Subdomains let you create memorable addresses and easy ways to access areas of your...

What is my FTP host or address?

Your FTP client (e.g. FileZilla) will let you use either of these as the FTP address...

Why is WordPress unable to connect to my database during install?

If you are getting an "Error establishing a database connection" message when trying...

Msg 195, Level 15, State 1 / 'APPEND' is not a recognized option.

Your website might display the following error if you're using an MS SQL database:...

Msg 321, Level 15, State 1 / "FASTFIRSTROW" is not a recognized table hints option..."

Your website might display the following error if you're using an MS SQL database:...

Msg 102, Level 15, State 1 / Incorrect syntax near 'Integer'.

Your website might display the following error if you're using an MS SQL database:...

Msg 156, Level 15, State 1 / Incorrect syntax near the keyword 'COMPUTE'.

Your website might display the following error if you're using an MS SQL database:...

Msg 102, Level 15, State 1 / Incorrect syntax near '*=' or '=*'.

Your website might display on of the following errors if you're using an MS SQL...

Joomla!: Remote Command Execution Vulnerability (0-Day: Dec. 12, 2015)

All Joomla!® users need to patch their installations due to a vulnerability...

Set up Your Account

After you purchase a hosting plan, you need to set it up before you can use it to host...

Log in to WordPress

To use WordPress, you need to log in to the WordPress Dashboard. No matter how or...

Activating and Deactivating Plugins in WordPress

WordPress offers a large number of plugins to add functionality to your Website. They...

Troubleshooting Plugin Issues in WordPress

If you encounter slowness or errors on your WordPress Website, your plugins might be the...

Customizing Settings in WordPress

The Settings menu in the WordPress Dashboard helps you handle the configuration of...

  • Enable Debug Errors in WordPress
  • Setting WP_DEBUG to true in your wp-config.php will enable the debug mode...

  • Add and Edit Content in WordPress
  • It's easy to add and edit content on your WordPress website using Page Builder....

    Manage Hosting Account Domains

    After you set up your hosting account, you can manage the domains it uses:...

  • Change the Font Style in WordPress
  • You can use the default WordPress editor to change the font style that is used on your...

    Which components does my hosting support?

    Some websites need particular components to function correctly. Check this list to...

  • Change the Footer in WordPress
  • You can manually make changes to the PHP code in the footer of your WordPress Website....

  • Change the Header in WordPress
  • You can manually make changes to the PHP code in the header of your WordPress Website....

  • Install a Plugin in WordPress
  • You can install a WordPress plugin using the available plugins in WordPress, or...

  • Create and Activate a Child Theme in WordPress
  • When customizing a theme, it is recommend to create a child theme to make changes to....

  • Using Page Builder in WordPress
  • Here's a collection of essential WordPress Page Builder tasks. This does not include...

  • Disable WP_CACHE for WordPress
  • If you're publishing recent changes to your WordPress website and not seeing them...

    Find Your Database Hostname

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    What is FTP?

    FTP - which stands for F ile T ransfer P rotocol - lets you upload your...

    What is a website backup?

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  • Fix Theme Errors in WordPress
  • After troubleshooting your Website to determine the error, you can attempt to fix your...

  • Setup PHP Error Logging
  • When troubleshooting PHP errors , you will want to review your PHP logs. If you don't...

  • Change Gallery Settings Using Page Builder in WordPress
  • After adding a gallery to your website, you may want to make some changes to how it's...

  • Change Row and Column Settings Using Page Builder in WordPress
  • You can change row and column settings at any time. Open Page Builder in...

  • Change Audio File Using Page Builder in WordPress
  • Using Page Builder, you have the flexibility to replace an audio file to your Website....

  • Change Your Video Settings Using Page Builder in WordPress
  • After adding a video, you may want to change its format, placeholder image, or auto...

  • Set up WordPress for the First Time
  • When you log in to WordPress for the first time in cPanel hosting or Managed...

  • Edit Pages in WordPress
  • Customize your Website to use the default WordPress editor to edit page content....

  • Which version of TLS is my hosting account using?
  • When you are accepting payments on your website, your merchant(PayPal, Stripe,...

  • Incompatibilities with Page Builder in WordPress
  • We try our very best to make Page Builder compatible with everything you throw at it,...

    Create MySQL or MS SQL Databases

    You can create databases on your hosting account for your websites to use. The types...

    FTP: How to Upload Files

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  • Change Page Layout Using Page Builder in WordPress
  • You can change the layout of any WordPress page by using the Layout Template module in...

  • Edit Header and Footer Text in WordPress
  • You can use the default WordPress editor to edit text on the page, such as the Website...

  • Change Your Images Using Page Builder in WordPress
  • After adding an image or photo, you may want to change it or alter its properties,...

  • Change a Theme in WordPress
  • Changing your WordPress theme enables you to change much about how your website is...

    Working with Error Logs

    Our Linux-based hosting accounts let you enable Error Log collection for seven-day...

    Setting Your Preferences

    Website preferences are settings you can use to help manage your website. Your...

    Magento: Applying SUPEE-5344 (Web Hosting)

    Magento announced a critical security vulnerability with its software and issued a...

    Software Differences Between Classic Linux Hosting and cPanel

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  • Add Audio Files Using Page Builder in WordPress
  • Using Page Builder, you can add MP3 format audio files to play music on your website....

  • Add an Image Gallery Using Page Builder in WordPress
  • Page Builder allows you to organize your images and photos into categories by creating...

  • Change Text Using Page Builder in WordPress
  • You can change the color, style, and size of text in your existing WordPress pages....

  • Add Custom HTML Using Page Builder in WordPress
  • You can insert custom HTML in your pages, such as code for a table, in order to...

  • Add an Image Using Page Builder in WordPress
  • Chances are you are ready to add images or photos to your WordPress Website. Open...

  • Add a Text Block Using Page Builder in WordPress
  • Using Page Builder, you can easily add text to your website. Open Page Builder...

  • Add Videos Using Page Builder in WordPress
  • You have the ability to add Videos to your WordPress Website at any time with Page...

  • Add Sections Using Page Builder in WordPress
  • To organize things like photos, text, and videos, you need to add sections to your...

  • Change Text Block Settings Using Page Builder in WordPress
  • You can change text block settings using Page Builder. Open Page Builder in...

  • Install a WordPress Plugin Using FTP
  • Some premium or custom WordPress plugins may require you to install them through FTP....

  • Recover from Failed Worker Plugin Installation in WordPress
  • GoWebsite uses the ManageWP Worker plugin to automatically migrate a WordPress Website....

  • Reset Your WordPress Password
  • You can recover your WordPress password from the login screen. If you know the email...

  • Create Headers in WordPress
  • Headers are important to both draw attention to certain text by increasing the size...

  • Install a Theme in WordPress
  • You can install a theme from WordPress, or upload a premium theme that you have...

    CDONTS Example for ASP Hosting

    This is an example of a CDONTS script that works with our ASP hosting plan. This...

    Installing ionCube

    ionCube lets you protect your website's PHP code from being viewed and ran on...

    My website was hacked. What should I do?

    First off, if your Website was hacked, you have our sympathy. It's really frustrating -...

    My website was hacked!

    If your website was hacked, it means someone gained access to your website's files and...

  • Change Your Website Background in WordPress
  • You can use the WordPress editor to customize your Website background. Log in to...

  • Change Website Settings Using Page Builder in WordPress
  • Now that you have launched Page Builder, you can change the General settings that...

  • Adding a New Page to My Website in WordPress
  • You can easily add pages to a WordPress Website. Log in to WordPress . Click...

  • Customize Theme Settings in WordPress
  • You can make minor changes to the look and feel of a theme from within WordPress....

  • Change an Email Address for Another WordPress User
  • As a WordPress administrator you can change another user's email address. This is...

    Moving Large WordPress Websites to GoWebsite

    There are different ways to move your WordPress® Website between hosts. The easiest...

    Unzip Files

    If you have a compressed file, you can extract it after uploading it to your hosting...

    Storing Large Files or File Collections (Resource Overusage)

    Your hosting account can overuse resources if you are hosting a file repository or...

    Allowing Spam (Resource Overusage)

    Websites and applications that promote spam behavior can cause significan't overuse of...

    Anonymous User Content (Resource Overusage)

    Websites that let anonymous users create and/or upload content can cause significan't...

    Web Scraping, Indexing, and Scanning Applications (Resource Overusage)

    You cannot host websites or applications that that scan, scrape, or index external...

    Auto-Blogging, Article Spinning, and SEO-Inflation (Resource Overusage)

    You cannot host applications that perform artificial SEO inflation, also known as...

    Mass Merchant Affiliates and Cloned Websites (Resource Overusage)

    You cannot host websites that pull content from third parties to generate unique...

    Mass Email Applications (Resource Overusage)

    You cannot host applications that send massive email campaigns or generate excessive...

    Outdated Applications and Add-Ons (Resource Overusage)

    Web applications (WordPress, Drupal, etc.) that are out of date can contain bugs that...

    Additional Resource Usage Causes (Resource Overusage)

    Besides the common causes for resource usage , there are some additional...

    GoWebsite Upgrading Databases to MS SQL 2012

    We're migrating Web & Classic shared hosting customers using MS SQL databases to a...

  • Troubleshooting a Slow WordPress Website
  • If your Website was recently loading faster, then a recent change may have affected the...

    Move Your Website to cPanel Manually

    While moving your website from Classic hosting to cPanel , you may need to manually...

  • Open Page Builder in WordPress
  • After your WordPress Website is installed and you've selected a theme, you can use Page...

  • What is Page Builder?
  • Page Builder is an optional WordPress plugin that enables you to edit pages (the area...

  • Add Page to Navigation Menu in WordPress
  • After adding a new page to your Website in WordPress , it's easy to add it to the...

  • Install WordPress Manually
  • If you do not want to install WordPress using your control panel's quick installer,...

    Website Speed Tests

    To test your website's speed, it's a good idea to make sure it's not just your local...

  • Troubleshoot Theme Errors in WordPress
  • WordPress theme errors can result in error messages or blank white pages, which is...

  • Change Your WordPress Password in the Database
  • You can update a WordPress password through the database. This is helpful if you can't...

  • Change a WordPress Email Address in the Database
  • You can update your WordPress email address in the database, which can help if you...

    Troubleshooting WordPress

    WordPress is one of the most commonly used Website platforms. While it's extremely...

    How do free hosting credits work?

    We offer credits for free cPanel shared hosting accounts when you purchase some of our...

    Move from Free Classic Linux Hosting to cPanel

    When you upgrade from Classic hosting to cPanel, you will need to move your website....

    Backup Your Website with FTP and FileZilla

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  • Change a WordPress Password with SSH
  • You can make changes to your database through SSH, which you can use update your...

  • Unzip Files with SSH
  • When you do not have access to a file manager, it is necessary to be able to unzip...

    Moving Small WordPress Websites to GoWebsite

    There are different ways to move your WordPress® Website between hosts. The easiest...

    Domain Registration

    Pay less for website domain names. Register your own .com, .net or .org for as low as $10.18 per year. We have everything you need to get online with your new domain.

    Website Builder

    For as little as $3.89 per month you can build your Website online with Website Builder using our easy to use professional templates. Play Video - Demo

    Quick Shopping Cart

    Build and run your own successful online store in minutes. You're just five easy steps away! Shopping Cart works with Google® and eBay® Play Video

    Website Hosting

    Everything needed to give your website the high-performance home it deserves.  Protect transactions and secure your customer's data with a SSL Certificate

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