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Web & Classic Hosting Articles

What does it mean to get hacked?: "Hacked" is a term you hear thrown around a lot — especially regarding websites...
Fixing DNS Issues for New Hosting Accounts: When you set up your hosting account , we'll let you know if your domain name's DNS...
Plesk vs. Classic Windows Hosting: Software Engineering Differences: Our Plesk shared hosting accounts handle the following software engineering features...
Hosting Account Getting Started Guide: If you're new to hosting, this article will help you get started. 1. Set up Your...
Removing Spanish-Language Support from the Hosting Control Panel: We are removing Spanish-language support from our Web and Classic Hosting account's...
Migrating Windows Classic Accounts: FrontPage & Access End of Support: Over the coming weeks, we're migrating customers using IIS 6-based Windows Classic...
Common Causes for Resource Overusage (Linux): Your shared hosting account can only use a limited amount of system resources. If you...
What is my FTP port?: Use port 21 when you're connecting an FTP client to your hosting account. Next...
Should I choose a Windows or Linux hosting account?: If you've already decided you need a hosting account, you might get slipped up when...
What is my SFTP port?: Use port 22 when you're using SFTP to connect to your hosting account. Next step...
Reset Your FTP Username and Password: You can reset or change the credentials you use to log in to your hosting account via...
Add FTP Users: Additional FTP users can upload and manage files in your hosting account. Log...
Manage Your Hosting Account Subdomains: Subdomains let you create memorable addresses and easy ways to access areas of your...
What is my FTP host or address?: Your FTP client (e.g. FileZilla) will let you use either of these as the FTP address...
Why is WordPress unable to connect to my database during install?: If you are getting an "Error establishing a database connection" message when trying...
Msg 195, Level 15, State 1 / 'APPEND' is not a recognized option.: Your website might display the following error if you're using an MS SQL database:...
Msg 321, Level 15, State 1 / "FASTFIRSTROW" is not a recognized table hints option...": Your website might display the following error if you're using an MS SQL database:...
Msg 102, Level 15, State 1 / Incorrect syntax near 'Integer'.: Your website might display the following error if you're using an MS SQL database:...
Msg 156, Level 15, State 1 / Incorrect syntax near the keyword 'COMPUTE'.: Your website might display the following error if you're using an MS SQL database:...
Msg 102, Level 15, State 1 / Incorrect syntax near '*=' or '=*'.: Your website might display on of the following errors if you're using an MS SQL...
Joomla!: Remote Command Execution Vulnerability (0-Day: Dec. 12, 2015): All Joomla!® users need to patch their installations due to a vulnerability...
Set up Your Account: After you purchase a hosting plan, you need to set it up before you can use it to host...
Log in to WordPress: To use WordPress, you need to log in to the WordPress Dashboard. No matter how or...
Activating and Deactivating Plugins in WordPress: WordPress offers a large number of plugins to add functionality to your Website. They...
Troubleshooting Plugin Issues in WordPress: If you encounter slowness or errors on your WordPress Website, your plugins might be the...
Customizing Settings in WordPress: The Settings menu in the WordPress Dashboard helps you handle the configuration of...
Enable Debug Errors in WordPress: Setting WP_DEBUG to true in your wp-config.php will enable the debug mode...
Add and Edit Content in WordPress: It's easy to add and edit content on your WordPress website using Page Builder....
Manage Hosting Account Domains: After you set up your hosting account, you can manage the domains it uses:...
Change the Font Style in WordPress: You can use the default WordPress editor to change the font style that is used on your...
Which components does my hosting support?: Some websites need particular components to function correctly. Check this list to...
Change the Footer in WordPress: You can manually make changes to the PHP code in the footer of your WordPress Website....
Change the Header in WordPress: You can manually make changes to the PHP code in the header of your WordPress Website....
Install a Plugin in WordPress: You can install a WordPress plugin using the available plugins in WordPress, or...
Create and Activate a Child Theme in WordPress: When customizing a theme, it is recommend to create a child theme to make changes to....
Using Page Builder in WordPress: Here's a collection of essential WordPress Page Builder tasks. This does not include...
Disable WP_CACHE for WordPress: If you're publishing recent changes to your WordPress website and not seeing them...
Find Your Database Hostname: table {border-collapse: collapse; color: #333; margin: 1.2rem 0;} tr:nth-child(odd)...
What is FTP?: FTP - which stands for F ile T ransfer P rotocol - lets you upload your...
What is a website backup?: table {border-collapse: collapse; color: #333; margin: 1.2rem 0;} tr:nth-child(odd)...
Fix Theme Errors in WordPress: After troubleshooting your Website to determine the error, you can attempt to fix your...
Setup PHP Error Logging: When troubleshooting PHP errors , you will want to review your PHP logs. If you don't...
Change Gallery Settings Using Page Builder in WordPress: After adding a gallery to your website, you may want to make some changes to how it's...
Change Row and Column Settings Using Page Builder in WordPress: You can change row and column settings at any time. Open Page Builder in...
Change Audio File Using Page Builder in WordPress: Using Page Builder, you have the flexibility to replace an audio file to your Website....
Change Your Video Settings Using Page Builder in WordPress: After adding a video, you may want to change its format, placeholder image, or auto...
Set up WordPress for the First Time: When you log in to WordPress for the first time in cPanel hosting or Managed...
Edit Pages in WordPress: Customize your Website to use the default WordPress editor to edit page content....
Which version of TLS is my hosting account using?: When you are accepting payments on your website, your merchant(PayPal, Stripe,...
Incompatibilities with Page Builder in WordPress: We try our very best to make Page Builder compatible with everything you throw at it,...
Create MySQL or MS SQL Databases: You can create databases on your hosting account for your websites to use. The types...
FTP: How to Upload Files: table {border-collapse: collapse; color: #333; margin: 1.2rem 0;} tr:nth-child(odd)...
Change Page Layout Using Page Builder in WordPress: You can change the layout of any WordPress page by using the Layout Template module in...
Edit Header and Footer Text in WordPress: You can use the default WordPress editor to edit text on the page, such as the Website...
Change Your Images Using Page Builder in WordPress: After adding an image or photo, you may want to change it or alter its properties,...
Change a Theme in WordPress: Changing your WordPress theme enables you to change much about how your website is...
Working with Error Logs: Our Linux-based hosting accounts let you enable Error Log collection for seven-day...
Setting Your Preferences: Website preferences are settings you can use to help manage your website. Your...
Magento: Applying SUPEE-5344 (Web Hosting): Magento announced a critical security vulnerability with its software and issued a...
Software Differences Between Classic Linux Hosting and cPanel: table {border-collapse: collapse; color: #333; margin: 1.2rem 0;} tr:nth-child(odd)...
Add Audio Files Using Page Builder in WordPress: Using Page Builder, you can add MP3 format audio files to play music on your website....
Add an Image Gallery Using Page Builder in WordPress: Page Builder allows you to organize your images and photos into categories by creating...
Change Text Using Page Builder in WordPress: You can change the color, style, and size of text in your existing WordPress pages....
Add Custom HTML Using Page Builder in WordPress: You can insert custom HTML in your pages, such as code for a table, in order to...
Add an Image Using Page Builder in WordPress: Chances are you are ready to add images or photos to your WordPress Website. Open...
Add a Text Block Using Page Builder in WordPress: Using Page Builder, you can easily add text to your website. Open Page Builder...
Add Videos Using Page Builder in WordPress: You have the ability to add Videos to your WordPress Website at any time with Page...
Add Sections Using Page Builder in WordPress: To organize things like photos, text, and videos, you need to add sections to your...
Change Text Block Settings Using Page Builder in WordPress: You can change text block settings using Page Builder. Open Page Builder in...
Install a WordPress Plugin Using FTP: Some premium or custom WordPress plugins may require you to install them through FTP....
Recover from Failed Worker Plugin Installation in WordPress: GoWebsite uses the ManageWP Worker plugin to automatically migrate a WordPress Website....
Reset Your WordPress Password: You can recover your WordPress password from the login screen. If you know the email...
Create Headers in WordPress: Headers are important to both draw attention to certain text by increasing the size...
Install a Theme in WordPress: You can install a theme from WordPress, or upload a premium theme that you have...
CDONTS Example for ASP Hosting: This is an example of a CDONTS script that works with our ASP hosting plan. This...
Installing ionCube: ionCube lets you protect your website's PHP code from being viewed and ran on...
My website was hacked. What should I do?: First off, if your Website was hacked, you have our sympathy. It's really frustrating -...
My website was hacked!: If your website was hacked, it means someone gained access to your website's files and...
Change Your Website Background in WordPress: You can use the WordPress editor to customize your Website background. Log in to...
Change Website Settings Using Page Builder in WordPress: Now that you have launched Page Builder, you can change the General settings that...
Adding a New Page to My Website in WordPress: You can easily add pages to a WordPress Website. Log in to WordPress . Click...
Customize Theme Settings in WordPress: You can make minor changes to the look and feel of a theme from within WordPress....
Change an Email Address for Another WordPress User: As a WordPress administrator you can change another user's email address. This is...
Moving Large WordPress Websites to GoWebsite: There are different ways to move your WordPress® Website between hosts. The easiest...
Unzip Files: If you have a compressed file, you can extract it after uploading it to your hosting...
Storing Large Files or File Collections (Resource Overusage): Your hosting account can overuse resources if you are hosting a file repository or...
Allowing Spam (Resource Overusage): Websites and applications that promote spam behavior can cause significan't overuse of...
Anonymous User Content (Resource Overusage): Websites that let anonymous users create and/or upload content can cause significan't...
Web Scraping, Indexing, and Scanning Applications (Resource Overusage): You cannot host websites or applications that that scan, scrape, or index external...
Auto-Blogging, Article Spinning, and SEO-Inflation (Resource Overusage): You cannot host applications that perform artificial SEO inflation, also known as...
Mass Merchant Affiliates and Cloned Websites (Resource Overusage): You cannot host websites that pull content from third parties to generate unique...
Mass Email Applications (Resource Overusage): You cannot host applications that send massive email campaigns or generate excessive...
Outdated Applications and Add-Ons (Resource Overusage): Web applications (WordPress, Drupal, etc.) that are out of date can contain bugs that...
Additional Resource Usage Causes (Resource Overusage): Besides the common causes for resource usage , there are some additional...
GoWebsite Upgrading Databases to MS SQL 2012: We're migrating Web & Classic shared hosting customers using MS SQL databases to a...
Troubleshooting a Slow WordPress Website: If your Website was recently loading faster, then a recent change may have affected the...
Move Your Website to cPanel Manually: While moving your website from Classic hosting to cPanel , you may need to manually...
Open Page Builder in WordPress: After your WordPress Website is installed and you've selected a theme, you can use Page...
What is Page Builder?: Page Builder is an optional WordPress plugin that enables you to edit pages (the area...
Add Page to Navigation Menu in WordPress: After adding a new page to your Website in WordPress , it's easy to add it to the...
Install WordPress Manually: If you do not want to install WordPress using your control panel's quick installer,...
Website Speed Tests: To test your website's speed, it's a good idea to make sure it's not just your local...
Troubleshoot Theme Errors in WordPress: WordPress theme errors can result in error messages or blank white pages, which is...
Change Your WordPress Password in the Database: You can update a WordPress password through the database. This is helpful if you can't...
Change a WordPress Email Address in the Database: You can update your WordPress email address in the database, which can help if you...
Troubleshooting WordPress: WordPress is one of the most commonly used Website platforms. While it's extremely...
How do free hosting credits work?: We offer credits for free cPanel shared hosting accounts when you purchase some of our...
Move from Free Classic Linux Hosting to cPanel: When you upgrade from Classic hosting to cPanel, you will need to move your website....
Backup Your Website with FTP and FileZilla: table {border-collapse: collapse; color: #333; margin: 1.2rem 0;} tr:nth-child(odd)...
Change a WordPress Password with SSH: You can make changes to your database through SSH, which you can use update your...
Unzip Files with SSH: When you do not have access to a file manager, it is necessary to be able to unzip...
Moving Small WordPress Websites to GoWebsite: There are different ways to move your WordPress® Website between hosts. The easiest...

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