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Deleting Contacts Is Permanent

You are able to delete contacts from your subscribers, one-at-a-time or in bulk,...

Changing a Campaign After Sending

If you change a campaign after you've already sent it, then the original version is...

Suppression Reason Explained: Unconfirmed

When a contact subscribes through one of your double opt-in signup forms , that...

Suppression Reason Explained: By Me

Whenever you manually suppress a contact in your account, they are added to the...

Increase Your Open Rate with Subject Lines

The goal of subject lines is to encourage readers to open your email and take action....

Pausing an Autoresponder

You can definitely pause a Email Marketing Autoresponder, after you've started it....

CASL: The Canadian Anti-Spam Legistlation

Just about every country has some type of legislation in effect, that governs spam...

Analytics Explained: Accepted

What Does "Accepted" Mean In my Email Statistics? Accepted means the campaign was...

Analytics Explained: Bounced

What Is A Bounce? In email reporting, a bounce is a email address that is not...

Analytics Explained: Engaged

What Does "Engaged" Mean In My Email Analytics? The Engaged statistic includes all...

Analytics Explained: Viewed

What Does "Viewed" Mean? In email analytics, the viewed statistic refers to all your...

Avoiding Email Inbox Spam Filters

Email Marketing takes all possible actions to ensure your email gets through to your...

Suppression Reason Explained: Marked as Spam

Email Marketing maintains feedback loops with multiple Internet Service Providers...

The Forward to a Friend Link

All Email Marketing email newsletters include a Forward button, or link, in the...

SurveyMonkey Addon

Integrate your SurveyMonkey account with Email Marketing, to insert your survey links...

What is the suppressed list?

The suppressed list is your "Do not send to" list. Anyone in the suppressed list can't...

What happens when you send to lists with overlapping contacts?

It's important to remember that you CAN have the same contact show up in multiple...

Adding Attachments to Campaigns

Email Marketing does not support traditional email attachments, but you can still...

Best Ways to Build Your Subscribers

The way you build your subscribers lists is crucial to how successful your email...

Tips for Boosting Your Newsletter Engagement

Engagement is also known as "clicks" -- this is the actual interaction that your...

Display Names Addon

Display Names is like a subscription management tool. What if your signup wants...

Setting up Display Names Addon

Click Addons in the top of your screen, and select Add more . Scroll to the...

Sharing Stats Addon

Use the Stats Sharing addon to create links you can share with other folks. That way...

Subscription Preferences Addon

The Subscription Preferences addon gives your contacts the ability to manage email...

Customizing the Signup Form Design

If you host your signup form on your Website using the plain embed option, feel free to...

Embedding Audio or Video into a Campaign

You can technically embed HTML code into a Email Marketing campaign -- however! The...

Analytics Explained: Growth

Jump to: Setting Up The Subscribe Link | Encouraging Growth What Does "Growth"...

Freshbooks Addon

Freshbooks is a cloud-based invoicing, timekeeping, and billing solution. With the...

Canceling a Scheduled Mailing

Oh no! You scheduled a campaign, but you've decided you don't want Email Marketing to...

Sharing a Signup Form

While the option to embed your email signup form on your website is always there,...

Avoiding Email Newsletter Abuse Complaints

What Is An Email Newsletter Abuse Complaint? A complaint is when a contact...

Salesforce Addon

Email Marketing's Salesforce Addon allows you to sync your Salesforce contacts with...

Adding Subscribe Links to a Campaign

Once you've created your Signup Form you can add it to your Email Marketing...

Double Opt-In

Double opt-in refers to when someone has subscribed to a newsletter or other email...

Unsubscriber View with Display Names Addon

When you use the Display Names addon , and someone unsubscribes from your mailing,...

Rotating Images

Are your images sideways or upside down? Image editors are not needed to rotate images...

Delivering Emails to Gmail Primary Tab

If you're using Gmail Tabs in your inbox, Email Marketing emails will typically arrive...

Emails Received by My Subscribers

You can see which emails your individual subscribers have seen, and the actions...

Etsy Addon

As one of the world's largest marketplaces of handmade items, Etsy is a great place...

RSS Schedule and Email Settings

After you've imported your feed , and designed your RSS campaign , you can set the...

About the RSS to Email Add-On

RSS to Email allows you to automatically send blog posts to your subscribers, in an...

PayPal: Add Buttons to a Campaign

PayPal buttons are available for any PayPal user. Incorporate ecommerce into your...

Image Captions

Once you've added an image to your campaign, click the pencil icon underneath the...

Use Colors from My Website in My Campaign Style

To create a custom style using the colors from your website, you'll need a program...

Connect Links to My Subscriber Lists

The Link to List addon tool helps you sync your email newsletter to your subscriber...

Editing Autoresponder Intervals

To see and edit your Autoresponder intervals, click Audtoresponders under the...

Renaming a Subscriber List

You can rename an email list in your Email Marketing Subscribers area, at any time....

Setting up an Autoresponder

Click the Addons menu, at the top of your page, and select Add more . Scroll to the...

How the Forward to a Friend Link Works

A reader clicks the Forward button in the footer of your campaign. They enter...

Understanding the Different Suppression Reasons

Your suppressed list contains all of the contacts that are no longer in your active...

Troubleshooting RSS Images Not Showing

So you've connected your RSS feed to Email Marketing. And she's made an awesome RSS...

Unsubscribing from Emails

Are you are receiving emails from a Email Marketing user, and you don't want to get...

Include or Exclude a List in an Email Campaign

You've already seen those Include and Exclude buttons, when you send a mailing...

Finding Contacts Only in All List

Have you added up all your list totals, and gotten a different number than your All...

Including and Excluding Lists

You've already seen those "Include" and "Exclude" buttons when you send a mailing from...

Export Contacts to Back-up Subscriber Records

We recommend you export contacts regularly to back-up your subscriber records. It's...

Adding Custom Fields to a Signup Form

Choosing and customizing the fields that are included in your signup form is...

Publish a Signup Form on Your Website

You can add your signup form to your website, in just a few easy steps. If you...

Find an Existing Campaign

If you're looking for a previously created campaign, you have a few options for how to...

Suppress a Contact

Email Marketing will automatically add folks to your suppressed list , when they...

Overview of Campaign Groups

Groups are a way to organize your campaigns. If you have multiple campaigns with...

Adding a Subscribe Button to the Footer

To add a subscribe link to your email marketing footer , you must specify a signup...

How to Suppress a Single Contact

You can manually suppress your own contacts, right from your subscribers area. You...

How to Suppress a List of Contacts

You can suppress a bunch of contacts, all at once, just by uploading a file. You can...

Name and Title of Your Signup Form

You can keep your forms organized with different internal names, that only you can...

Connect Lists to Your Signup Form

You can connect specific lists to your signup forms, so that your new subscribers get...

Add Fields to Your Signup Form

The only required field in your signup form is the email field. You can add as many as...

Overview of the Don't Resend Option

What Does The "Don't Resend..." Option Do? All Email Marketing Campaigns have the...

Viewing and Editing Subscriber Details

Only Name and Email details are displayed on the main page of your Subscribers...

Mailing Status Icons

All Mailing Statistics have a quick reference icon. Email Marketing displays these...

All About Autoresponders

What is an Autoresponder? These campaigns are an awesome way to send a series of...

Print and Save a Campaign as a PDF

Have you ever wanted a PDF version of your Email Marketing campaign? You can create...

Facebook: Add a Signup Form

Adding a Email Marketing signup form to your business Facebook page is easy! If...

Eventbrite Addon

Do you use Eventbrite to host and publicize events, collect RSVPs, and/or track...

Delete an Email Marketing Campaign Style

Just as you can create unlimited Styles to customize your campaigns, you can also...

Sharing a Campaign on Social Networks

You can share your campaigns on any social platform, and anywhere that you can paste a...

Delete a Campaign Group

To delete a group, simply remove all the campaigns from the group. Once the...

Edit a Campaign Group Name

In Campaigns , find the group in the sidebar, on the right. Hover your mouse over...

Posting Your Campaign with a Link

Here's a cool trick that you're gonna love, for expanding your newsletter flexibility...

View the Click Performance Tab of Your Mailing Stats Page

So, you've been looking at your mailing stats diligently, exploring the Viewed,...

What the Numbers next to Your Campaign Group Mean

You will always see two numbers next to any group, in Campaigns. The number in light...

Button Module

The button module is a great way to create a flashy call-to-action for your readers....

Create a Campaign Group

If you have multiple campaigns with similar content, or you want to combine your...

How to Send a Reconfirmation Using Link to List Addon

Sometimes, things change! Maybe you want to spruce up your list, or your government...

Triggers Addon

Using the GoWebsite Email Marketing Date Triggers feature, you can send out emails to...

Difference Between Subject Line and Campaign Title

The Campaign Title that displays on the Campaigns page, and the Subject Line of...

Making a Regular Campaign into an Autoresponder Email

So you've created a new campaign, in your Campaigns page... and now you want to use...

Viewing an Old Campaign

Finding an Old Campaign via Search: The simplest way to view an old campaign is via...

Analytics Explained: Click-Throughs

Contacts that clicked links in your email newsletter are included in the Engaged...

Add a Campaign to a Group

Groups are a great way to organize your email marketing campaigns. If you have...

Remove a Campaign from a Group

If you haven't already, log in to your Email Marketing account. ( Need help logging...

Refreshing the Stats Display

If you have a large send, or you need to update your stats lists, use the refresh...

Delete an Email Contact Permanently

It's simple to delete a contact from your email subscriber list, but it's also...

Delete a Contact List

You can remove a contact list without deleting the contacts that make up that list....

Copying Campaigns with the Clone Button

Clicking the clone button will allow you to create an exact duplicate of your existing...

Check the Stats of Your Campaign

When you send an email campaign, you can monitor the results by checking the...

Viewing Statistics for a Single Mailing

The stats show the overall, or combined stats, for all mailings of that single...

Using the Compare Stats Tool

In the top, right corner of the Campaigns page, you'll notice the Compare button....

Viewing Click-Through Rate

To View Click-Through Rates: From your stats overview on the Campaigns page,...

Selecting, Moving, and Creating a New List from a Search

When you click on the Subscribers tab, you can access the entire contact list. Search...

How to View Different Email Lsts

Your Email Lists are always displayed on the left hand side of your Email Marketing...

Use the Email Marketing Campaign Tweaks Add-On

The Campaign Tweaks add-on can offer you more flexibility in the design of your...

Setting up a Welcome Email

Follow along here to use your Autorseponder feature to create a completely automated...

Using Personalization Tags or Mail Merge Tags

Personalization tags are like Mail Merge tags. They're codes you insert into your...

Select Contacts from an Existing List

With Email Marketing, you can select contacts a few at a time or you can select all of...

Add a Signup Form to Your Campaign

How to Add Your Form to All Your Emails Keep in mind that embedding the full form...

Viewing and Exporting Lists from Stat Reports

To view and export lists from your stats reports, go to any stats details page . Then...

Create Your Own Custom Style

You have several pre-set style options to choose from, in your Styles menu. You can...

Schedule a Campaign to Send Later

You can create a Email Marketing campaign and schedule the mailing for a later date....

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